FRANK Davila
Austin,TX
Summary
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
BARS AND CONCESSION RUNNER
Compass Group USA
Austin, TX
06.2022 - 01.2024
- Established rapport with customers by providing friendly and attentive service.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted in inventory management by tracking incoming and outgoing materials accurately.
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Kept detailed knowledge of and followed all food safety guidelines.
- Operated cash register and processed payments from customers.
- Supported event organization by setting up and breaking down venues for various company gatherings.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Restocked food supplies in kitchen and organized storage areas.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
CAP 2 Associate
Walmart
Austin, TX
04.2020 - 07.2021
- Followed orders precisely for correct items, sizes and quantities.
- Supported successful marketing initiatives by creating visually appealing displays that showcased featured products.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Contributed to positive customer experiences with friendly, attentive service during busy shifts.
- Greeted store customers and discussed needs.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Interacted with guests in friendly and knowledgeable way.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Received new stock and input values into computer system.
- Stocked designated items on shelves, end caps and displays.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Managed timely and effective replacement of damaged or missing products.
- Prepared and checked outbound shipments for accuracy.
- Greeted customers and directed to requested products.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
High School Diploma -
William B Travis High School
Austin, TX05.2023
Skills
- Kitchen Communication
- Table Setting
- Efficient Pacing
- Food Delivery
- General Maintenance
- Order Verification
- Emergency Response
- Time Management
- Incident Management
- Order Management
- Agility Development
- Quick Learner
- Foodservice
- Training and mentoring
- Cash Handling
- Group Running Dynamics
- Administrative tasks
- Heavy Lifting
- POS Systems
- Bussing Tables
- Running Gear Knowledge
- POS System Operation
- Beer Keg Replacement
- Equipment Inspection
- Food Running
- Computer Skills
- Cleaning and sanitizing
- Payment Processing
- Hospitality service expertise
- Speed Training
- Beverage Making and Delivery
- Safe Food Handling
- Team Leadership
- Cash Register Operation
- Valid Driver's License
Timeline
BARS AND CONCESSION RUNNER
Compass Group USA
06.2022 - 01.2024
CAP 2 Associate
Walmart
04.2020 - 07.2021
High School Diploma -
William B Travis High School