Frank Delponte
Palm Coast
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Mister Car Wash
06.2024 - Current
- Exceptional attention to detail and a strong commitment to customer satisfaction
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Proven ability to work efficiently in a fast-paced environment while maintaining high standards of cleanliness and professionalism
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager
A1A Burrito Works
01.2021 - 05.2024
- As an Assistant Manager, I was responsible for supporting the General Manager in overseeing the day-to-day operations of the restaurant
- My key responsibilities included managing staff, maintaining high-quality customer service, and ensuring compliance with company policies and procedures
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sous Chef
Mama Ling's
01.2019 - 01.2020
- As a Sous Chef at Asian Fusion Restaurant, I was responsible for assisting the Executive Chef, including menu planning, food preparation, and plating
- I worked closely with the culinary team to ensure high-quality dishes were delivered to customers in a timely and efficient manner
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Education
Film And Video Production
Daytona State College
Daytona Beach, FL05-2035
High School Diploma -
Matanzas High School
3535 Pirate Nation Wy, Palm Coast, FL 3213705-2019
Skills
- Ability to work well in a team environment
- Strong customer service orientation
- Staff supervision and training
- Inventory control
- Time management and organization
- Communications skills
- Team leadership
- Problem-solving
- Time management
- Team building
- Active listening
- Multitasking
Accomplishments
- Achieved employee of the month by executing the work environment at Mama Ling's with accuracy and efficiency.
Timeline
Assistant Manager
Mister Car Wash
06.2024 - Current
Assistant Manager
A1A Burrito Works
01.2021 - 05.2024
Sous Chef
Mama Ling's
01.2019 - 01.2020
Film And Video Production
Daytona State College
High School Diploma -
Matanzas High School
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