Frank DePace
Norristown,PA
Summary
Dedicated Golf Starter with proven skills in tee time management, customer service, and effective communication. Committed to enhancing the golfer experience through attention to detail and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Golf Starter
Ravens Claw Golf Club
Pottstown, Pennsylvania
04.2021 - 11.2025
- Greeted and checked in golfers at the start of their rounds.
- Managed tee time schedules to ensure smooth course operations.
- Monitored pace of play to enhance overall golfer experience.
- Handled customer inquiries and resolved minor issues promptly and professionally.
- Delivered exceptional customer service to members and guests, contributing to a consistently positive golfing experience.
- Greeted guests and provided information about golf course rules, regulations, and policies.
- Provided information about course conditions and local rules to players.
- Informed players of any changes to the course due to maintenance or construction projects.
- Communicated effectively with staff to coordinate daily operations efficiently.
- Inspected clubs and carts for any damage prior to renting out to customers.
- Instructed golfers on proper course etiquette to promote a respectful playing environment.
- Enforced all golf course policies and regulations to maintain a safe environment.
- Developed relationships with members and guests, fostering a welcoming environment that encouraged repeat visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
Associate of Science - Marketing Management
Montgomery County Community College
Blue Bell, PA05-1968
Skills
- Tee time management
- Golf etiquette guidance
- Customer service
- Customer assistance
- Effective communication
- Time management
- Multitasking Abilities
- Team collaboration
- Teamwork
- Attention to detail
- Problem-solving abilities
- Strong work ethic
- Leadership qualities
- Strong interpersonal skills
- Positive attitude
Timeline
Golf Starter
Ravens Claw Golf Club
04.2021 - 11.2025
Associate of Science - Marketing Management
Montgomery County Community College