Frank drammissi
kingsland
Summary
Dynamic Courier/Operations Manager at FedEx with a proven track record in logistics and transportation. Expert in time management and customer service, enhancing satisfaction through efficient deliveries. Recognized for attention to detail and problem-solving skills, ensuring compliance with safety protocols while supporting team success during peak operations.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
30
30
years of professional experience
Work History
Courier/operations Manager
FedEx
03.1974 - 09.2003
- Delivered packages efficiently, ensuring timely arrival at designated locations.
- Learned and adhered to safety protocols during transportation of goods.
- Communicated effectively with clients regarding delivery schedules and updates.
- Operated delivery vehicles following traffic regulations for safe transit.
- Assisted in maintaining accurate delivery logs and documentation processes.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Supported team members during peak times, demonstrating strong teamwork and flexibility.
Education
Associate of Science - Business Administration And Management
Del. Comm. College
Media, PA09-1983
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Logistics and transportation
- Loading and unloading
- Handheld scanning devices
- Business processes and procedures
- Supply management
Timeline
Courier/operations Manager
FedEx
03.1974 - 09.2003
Associate of Science - Business Administration And Management
Del. Comm. College