Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frank Fernandez

Chicago,IL

Summary

Dedicated employee with a strong work ethic and a passion for learning.

Proficient in working independently and quickly adapting to new tasks. Possesses excellent interpersonal skills and collaborates effectively with team members.

Overview

11
11
years of professional experience

Work History

Client Sales Representative

Echo Global Logistics
Chicago, IL
01.2024 - Current
  • Utilized networking and client referrals to generate new business opportunities.
  • Prepared weekly reports on lead generation efforts, sales results, and forecast data.
  • Contributed actively in team gatherings to analyze and strategize ways of improving the overall customer service experience.
  • Addressed customer complaints promptly and consistently to enhance customer satisfaction.

Carrier Sales Representative

Summit Expedited Logistics
Chicago, IL
11.2017 - 04.2023
  • Effectively tracked deliveries from start to finish, delivering timely updates to clients while maintaining accurate information on 50 daily loads.
  • Utilized a consultative approach and persuasive communication tactics to consistently surpass sales objectives.
  • Strengthened sales opportunities and achieved revenue growth by analyzing client needs and developing strong professional relationships.
  • Generated $100k in annual gross profit from 2019-2022 while working with prominent clients including Ryder, Ulta Beauty, and T-Mobile.

Sportswriter

Loras College Lorian
Dubuque, IA
08.2013 - 05.2017
  • Met deadlines with reliable, in-depth news coverage.
  • Gathered information and developed perspectives about news subjects through research, interviews and observation.
  • Received assignments or evaluated leads or tips to develop story ideas.

Contributor

Loras College Television - Lctv
Dubuque, IA
08.2013 - 05.2017
  • Aided in editing and retrieving national video feeds, packages and newsworthy content.
  • Delivered scripted and prerecorded reports on newsworthy events.
  • Developed relationships with contacts in the field to gain access to exclusive information.
  • Operated camera equipment during live broadcasts or recordings.

Content Intern

Closed Sessions
Chicago, IL
05.2016 - 09.2016
  • Created and edited consumer-facing content for various forms of marketing materials.
  • Worked closely with writing team and senior creative staff to achieve shared vision.
  • Conducted keyword research to optimize content for search engine optimization.
  • Interviewed label artists for a series that was posted through company website and distributed through social media channels.

Education

Bachelor of Arts - Media Studies

Loras College
Dubuque, IA
05.2017

Skills

  • Teamwork and Collaboration
  • Multitasking
  • Relationship Building
  • Written Communication
  • Active Listening

Timeline

Client Sales Representative

Echo Global Logistics
01.2024 - Current

Carrier Sales Representative

Summit Expedited Logistics
11.2017 - 04.2023

Content Intern

Closed Sessions
05.2016 - 09.2016

Sportswriter

Loras College Lorian
08.2013 - 05.2017

Contributor

Loras College Television - Lctv
08.2013 - 05.2017

Bachelor of Arts - Media Studies

Loras College
Frank Fernandez