Frank Fernandez
Homestead,US
Summary
I am motivated to continue growing both personally and professionally. im committed to strengthening my existing skills while learning new ones that enhance the quality of my everyday work. Seeking new challenges, taking on additional responsibilities, and open to feedback. i strive to build meaningful experience that supports my long-term development and contributes positive to my team and organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Auto Glass Technician
Safelite
09.2022 - Current
- Mechanical experience
- Automotive experience
- Recalibration certification
- 12-hour shifts
- Team building
- People skills, communication
- Computer technical understanding
- Work environment control
- Installed windshields, side windows, and back glass with precision, ensuring proper fit and alignment.
- Maintained compliance with safety regulations, ensuring secure work environments during all repair processes.
- Trained new technicians on cokmpany standards and safety for installation techniques and customer service standards.
- Resolved customer inquiries and concerns promptly, enhancing overall client satisfaction.
- Accepted and processed payments for services.
Fleet Support/Welding Supervisor
Costa Farms
01.2018 - 08.2022
- Certified Welder/Supervisor Training
- Schedule appointments for maintenance
- Receive inbound calls.
- Maintenance of over 2k trailers
- Order/Purchase material over 6k a month
- Keep log of all final bill of sales
- Receive all purchase order
- Customer Service
- Vendor services - talk with multiple vendors/schedule meetings with vendors to help grow, and better future sales and deliveries
- Supervise 8-man team
- Log work hours for employees
- Track vacation hours- add request for employees
- Conducted regular inspections of equipment and work areas to maintain compliance with safety regulations.
- Managed inventory of welding supplies, optimizing resource allocation and minimizing waste.
Fleet Coordinator/Maintenance
Costa Farms
01.2016 - 01.2017
- Inventory Management - Over 3k equipment
- Answer Phone Calls
- Data Entry - License/Address/Vehicle
- Purchase/Trade/Sell Vehicles
- Purchase license plates
- Maintenance checks for vehicles
- Customer Service - Keep contact with drivers to ensure safety/maintenance
- Fuel Purchases/Track - would expense money to drivers with a company fleet card.
- Track over 100 company vehicles out of state
- Managed inventory tracking for maintenance supplies, ensuring timely availability.
Admin
SneakerTees
10.2014 - 01.2016
- Inventory Check
- Answer Emails - Respond to customer request/questions
- Shipment Detail - Gather purchasers information to prepare package for shipment
- help managed inventory control of supplies, and clothing.
Education
High school diploma -
Urgent Response Training Institute
Bay, Florida, US10.2014
High school diploma - undefined
Keys Gate Charter High School
Homestead, FL05.2014
Skills
- CPR- Basic Life Support (8 years)
- All Microsoft Applications (8 years)
- Auditor
- Forklift Operator (3 years)
- Inventory Data (8 years)
- Supervisor Skills (4 years)
- Leadership Skills (3 years)
- Customer Service (4 years)
- Bilingual (30 years)
- Fleet Coordinator
- Computer Analyst (6 years)
- Purchase Agent
- Inventory Management (6 years)
- Agriculture
- Plasma Cutting (1 year)
- Welding (3 years)
- Mechanic Experience (4 years)
- Farming
- Fabrication (3 years)
- Automotive Repair (2 years)
- Equipment Repair (2 years)
- Facilities Maintenance
- Mechanical Knowledge (4 years)
- Spanish (30 years)
- Profit & loss
- Cash handling
- Hospitality (6 years)
- Windows
- Hand and power tools
- Diagnosing problems
- Troubleshooting malfunctions
- Adaptable techniques
- Vehicle inspection
- Data entry
Accomplishments
resolved customer escalations in high-pressure situations.
adaptability in high pressure situations for complicated tasks that required a short period for completion.
de-escalating workplace conflicts with co-workers, by communicating concerns and situations.
mediated stressful encounters with customers, explaining the process and procedure of the job. resulting in a positive outcome for both team, and customer.
Certification
- OSHA 30
- Present
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Auto Glass Technician
Safelite
09.2022 - Current
Fleet Support/Welding Supervisor
Costa Farms
01.2018 - 08.2022
Fleet Coordinator/Maintenance
Costa Farms
01.2016 - 01.2017
Admin
SneakerTees
10.2014 - 01.2016
High school diploma - undefined
Keys Gate Charter High School
High school diploma -
Urgent Response Training Institute