Frank Frisch

Diligent Support individual skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Supervised team 20 staff members.
• Documented and resolved [Issue] which led to [Results].

Florida Jaycee's Palm Springs Chapter former President

It was my job to co-ordinate all and plan all of the activities of the Pam Springs Jaycees. I personally supervised the U.S>Marine "toys for tots" campaign I put together a battle of the bands in the West Palm Beach ,FL Auditorium . The sold-out show raised thousands in donations for the Marines Toys for Tots Christmas children's campaign and organized collection of toys . I was honored onstage and given an honorary gift by The US Marines for all of my efforts.

Organized a Jaycee Street Improvement Campaign in Palm, Springs,FL

Set up a raffle in co-operation with Rick Case Automotive to give away a new car in a Jaycee raffle which raised thousands of dollars for JCI Jaycee childrens organization.