Integration Engineer to assist with Enterprise-wide decommissioning video services and devices in a production system with a deep and comprehensive knowledge of the entire video ecosystem for both DAC and EC environments along with an expert understanding of video distribution architecture.
Project focus on video systems & devices, DM6400 Video encoders, IRD’s, QAM’s, & SDV Servers to review device configurations, ensure that all existing / provisioned services are no longer used in production systems.
Create MOP’s, appropriate change tickets, schedule & facilitate Maintenance window change activity required to remove specified devices from production.
Complete and deliver reports both weekly, and after every change activity detailing the work and overall project progress completed
Product/Program Manager
CommScope Inc. – Professional Services
12.2019 - 04.2021
Video SME on global team of specialized individuals to assess legacy programs, processes, and policies to migrate into process automation where applicable and to support global sales teams in Bid, quote, SOW, creation, review, customer presentations on customer opportunities.
Managed relationships w/ 3rd party vendors on development of E2E Product Solutions for CommScope Rural Broadband Solution.
Provided Leadership development of DAC OAM&P Video Network Assessment program through automated scripting of manual processes increasing human resource efficiencies by up to 40 percent.
Responsible for CommScope’s NAS-RAC control systems hosting platform serving all program customers across North America.
Coordinated with Corporate marketing on Video Services Publications & Communications.
Systems Deployment Engineer
Arris – Professional Services
06.2016 - 12.2019
Primary role is to be the service provider to customer liaison on multiple MSO Staff Augmentation projects with responsibility to meet all project & customer expectations regarding technical skills, performance, and policy compliance.
Primary lead; SD/HD Bandwidth optimization of Video Multiplexing platform, EQAM optimization, migration of regional Video CDN to National CDN, migration of linear Broadcast content to SDV/VOD, DOCSIS 3.1 upgrade.
Worked across multiple vendor platforms such as: Cisco DCMs, Arris CAP1000/DM6400 Cherry Pickers, and Harmonic ProStreams and common cable CPE.
Met or exceeded all customer milestones for every project to drive revenue for both customer & Arris Professional Services organization.
Senior Sales Engineer
IntegraOptics
05.2015 - 06.2016
Drove revenue and manage the technology evaluation stage of the sales process of product portfolio. Responding to RFI/RFP, Supported POC’s Product capabilities.
Exercise product and application knowledge to identify, prioritize, and develop entry strategies for new market opportunities with both engineers and business leaders at key customer accounts.
Contributed to the development, testing, marketing and sales of NPI. SmartCoder, CrashKit and HFC Optical FWD/RPR.
Senior Program Manager
Zanaware Technologies
12.2013 - 01.2015
Managed all management and rollouts of large customer projects and launches of equipment and services in the field corporate-wide and high profile.
Managed various areas, including pre-sales Engineering & network design.
Post-sales installation, and technical support of products in the field remote support.
Senior Sales Engineer
Motorola Inc.
07.2007 - 05.2013
Provide technical leadership in customer meetings including preparing technical supporting materials; presenting and explaining product capabilities, features and benefits; demonstrating products, and developing solutions to meet customer requirements.
Video CDN Multiplex, DPI SME supporting all NA accounts.
Work with systems design and applications engineering to design and deploy efficient and correct solutions for digital/IP video stream processing.
Lead SE on Tier 1 Major MSO primary accounts supporting customer technical requirements.
Combined SE & FE skill sets for onsite pre and post-sales support.
Field/Sales Engineer
Terayon Communications
01.2000 - 07.2007
Deployed and supported direct sales/customer engineering support of Digital Video processing and Ad Insertion technologies across wide customer base, as well as training for internal and external customers.
Development of tools and training for field engineering personnel and assisting with support issues related to Digital Video product line.
Work with systems design and applications engineering to design and deploy efficient and correct solutions for digital/IP video stream processing.
McClean Hunter, CATV System Level Service Technician
MSO Technical Operations
Waterford, MI
01.1981 - 01.2000
Tribune United, United Cable, TCI, AT&T, Royal Oak, MI
AT&T Division Technical Trainer
Charter Communications, Tech Ops Manager, Mount Pleasant, MI
USAF
01.1977 - 01.1981
Wideband Telecommunications Specialist
Honorable Discharge
Affiliations
SCTE
Timeline
Integration Analyst III
Pure Integration
08.2021 - 12.2025
Product/Program Manager
CommScope Inc. – Professional Services
12.2019 - 04.2021
Systems Deployment Engineer
Arris – Professional Services
06.2016 - 12.2019
Senior Sales Engineer
IntegraOptics
05.2015 - 06.2016
Senior Program Manager
Zanaware Technologies
12.2013 - 01.2015
Senior Sales Engineer
Motorola Inc.
07.2007 - 05.2013
Field/Sales Engineer
Terayon Communications
01.2000 - 07.2007
McClean Hunter, CATV System Level Service Technician
Technician - Integration Engineering III / Lead. Integration Engineering Technician Sr at Blue OriginTechnician - Integration Engineering III / Lead. Integration Engineering Technician Sr at Blue Origin