James Pierce
Killeen,TX
Summary
Motivated Engineer with solid experience managing all levels of large-scale projects, including installation, configuration, maintenance and alarming. Worked to maximize uptime on network devices through performance monitoring on data centers, local operations hubs, and LTE tower equipment. Experienced Engineer with strong leadership and relationship-building skills.
Overview
14
14
years of professional experience
Work History
NOC Integration Engineer III
Verizon
07.2003 - 07.2017
- Engineer responsible for alarming, administration, installation, and maintenance of all LTE, CDMA, IMS Core, transport, and cell site devices to the National Operations Center for both New Jersey and Texas
- Wrote and modified Perl scripts for HPOV device queries along with Cisco syslog data for debugging purposes
- Experience with Microsoft Visual C++ and GCC compilers to write and debug code
- Administered Solaris workstations for NOC technicians to include upgrades and troubleshooting of workstations should problems arise
- Configured performance alarming for IrisView and E-Health to insure SLA uptime on network equipment CPU utilization, hardware fans, and memory utilization
- Worked with vendors and market operations to establish alarming, maintenance connections and assisted with installation of devices
- Worked with vendors establishing NOC connectivity for ALU 5620 SAM, ALU 7750/7705, Cisco 9K/1K ethernet backhaul routers, and Cloud devices
- Monitored alarming for all backhaul equipment to include Cisco, Juniper, ALU, Brocade, switches, routers and numerous other devices
- Validated alarms and system messages to provide the most efficient alarming for service problems presented to NOC technicians
- Duties included configuration of network equipment through XML, Java, Linux, and any operating system that may be vendor unique.
Education
Certificate - Cyber Security
University of Texas At Austin
Austin, TX02.2024
Certificate - Full Stack Development
University of Texas At Austin
Austin, TX07.2023
Associate of Science -
General Studies
01.2017
Mobile Subscriber Equipment Course -
United States Army
01.1992
High School Diploma -
North Shore High School
01.1990
Skills
- Hands on knowledge with configuration, administration, for Linux, Windows, Solaris, VI Editor, TCP/IP v4/v6, Perl scripting, C, DOS, HTML, Apache, Iris View, NetScout, Cisco ANA, VPN, VMware, SNMP Traps, SNMP MIBS, HP OpenView, Cisco Logs, Command Line Interface, SQL, Active Directory, Wire Shark, Java, MySQL, React, Mitre Attack Framework, Windows Firewall Logs, Vulnerability Management, Nessus, End Point Detection and Response, ransomware, L0phtcrack, Ophcrack, John the Ripper, Social Engineering, Ethernet Backhaul
References
- Cenethe Barros, Verizon, 817-602-7702
- J.D. Webb, Time Warner Cable, 704-615-2112
- Bill Johnson, Verizon, 210-823-5901
Timeline
NOC Integration Engineer III
Verizon
07.2003 - 07.2017
Certificate - Cyber Security
University of Texas At Austin
Certificate - Full Stack Development
University of Texas At Austin
Associate of Science -
General Studies
Mobile Subscriber Equipment Course -
United States Army
High School Diploma -
North Shore High School