Frank Gilcreast
Grand Isle
Summary
Pharmacy professional with strong clinical and operational skills, ensuring safe and effective medication management. Proven ability to collaborate with healthcare teams and adapt to changing needs. Adept at patient counseling, medication therapy management, and regulatory compliance. Reliable team player focused on achieving optimal patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
University of Vermont Medical Center
09.2023 - 05.2026
- Supervised medication dispensing to ensure accuracy and compliance with safety standards.
- Collaborated with healthcare teams to optimize patient medication therapy management.
- Implemented process improvements that enhanced operational efficiency in the pharmacy department.
- Streamlined patient discharge to optimize patient pharmacotherapy outcomes
- Provided drug information and education to patients and healthcare professionals.
- Ensured timely processing of mail order patient prescriptions and shipment
- Discovered and corrected billing issues resulting in optimal reimbursement and decreasing DIR fees
- Provided call center support for optimal patient outcomes and interactions with healthcare professionals
Pharmacy Manager
Kinney Drugs
11.2022 - 08.2023
- Drive business growth through efficient work and implementing company initiatives
- Managed pharmacy operations including: inventory, staffing, and regulatory compliance
- Optimized workflow through cross training staff and increased utilization of central fill program to increase efficiency, profitability, and overall patient care
- Completed MTM's to improve patient care and maintain CMS star rating
- Improved patient experience and outcomes through utilization of company app and automated refill programs
- Achievements/Tasks
Staff Pharmacist
Kinney Drugs
09.2021 - 11.2022
- Increase efficiency in a high-volume store (3000+ prescriptions per week) to improve patient outcomes
- Collaborate with other healthcare professionals to provide optimal patient care
- Manage inventory to maintain sufficient on hand stock for increased pharmacy performance
- Utilize remote data entry and pre-verification to increase efficiency with stores across state
- Achievements/Tasks
Floating Pharmacist
Kinney Drugs
04.2020 - 09.2021
- Provide seamless coverage for optimal pharmacy operation during absence of regular staff
- Administer vaccinations in store and in clinic settings
- Provided patient counseling on medication related questions
- Achievements/Tasks
Staff Pharmacist
Rite Aid/Walgreens
02.2019 - 04.2020
- Transition pharmacy through corporate buy out while maintaining patient care
- Verified prescriptions for accuracy and clinical appropriateness
- Encourage increased vaccination rates to increase patient and community health
- Achievements/Tasks
Staff Pharmacist/Acting Manager
Rite Aid
09.2017 - 02.2019
- Managed pharmacy staff including annual reviews, hiring, and discipline
- Implemented new schedules to increase pharmacy efficiency and staff satisfaction
- Provide optimal patient care in a rural setting to improve patient outcomes
- Achievements/Tasks
Education
Doctor of Pharmacy -
Albany College of Pharmacy and Health Sciences
Colchester, VT05.2017
Bachelor of Science - Biochemistry
Saint Michael's College
Colchester, VT05.2013
Skills
- Multitasking and problem solving
- Interprofessional dialogue to improve patient outcomes
- Experience in multiple healthcare operating systems
- Immunization administration
- Medication synchronization
- Sterile and Non-sterile compounding
- Customer service
- Inventory management
- Patient counseling
- Insurance troubleshooting
- High-volume efficiency
- Medication therapy management
- Proficiency in Microsoft Office
- Management experience including: scheduling, annual reviews, and conflict resolution
Certification
- Registered Pharmacist (08/2017 - Present) Vermont Board of Pharmacy
- Pharmacy Based Immunization Delivery (09/2015 - Present) American Pharmacist Association
- Adult and Infant AED/CPR/BLS (11/2024 - Present) American Red Cross
HONOR AWARDS
Eagle Scout Award (08/2009) Boy Scouts of America
Timeline
Staff Pharmacist
University of Vermont Medical Center
09.2023 - 05.2026
Pharmacy Manager
Kinney Drugs
11.2022 - 08.2023
Staff Pharmacist
Kinney Drugs
09.2021 - 11.2022
Floating Pharmacist
Kinney Drugs
04.2020 - 09.2021
Staff Pharmacist
Rite Aid/Walgreens
02.2019 - 04.2020
Staff Pharmacist/Acting Manager
Rite Aid
09.2017 - 02.2019
Bachelor of Science - Biochemistry
Saint Michael's College
Doctor of Pharmacy -
Albany College of Pharmacy and Health Sciences