Frank J. Magnelli
Summary
Recent Digital Marketing graduate with a solid foundation in customer service and sales. Proven ability to enhance customer satisfaction through tailored recommendations and a strong focus on team collaboration in fast-paced environments. Eager to contribute to a team-oriented organization while continuing professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stagehand
International Alliance of Theatrical Stage Employees
Chicago, IL
01.2022 - Current
- Assisted with setup and breakdown of stages and live events, including Lollapalooza and Summer Smash
- Collaborated with technical crews in fast-paced, high-pressure environments
- Operated lighting, audio, and video equipment during live productions
- Adapted quickly to changing schedules and production needs while maintaining safety standards
Sales Associate
Armani Exchange (Armani Group)
Rosemont, IL
01.2024 - 01.2025
- Guided customers with tailored product recommendations and purchasing decisions, increasing conversion rates
- Enhanced team sales goals through active customer engagement and extensive product knowledge
- Provided personalized customer service in fast-paced retail environment, enhancing customer satisfaction
- Built strong relationships with customers through communication and professionalism
- Supported merchandising, inventory organization, and visual presentation standards
Sales Development Representative
LSM Media LLC
Park Ridge, IL
01.2021 - 01.2022
- Conducted cold calls and introductory outreach to engage potential clients
- Researched prospective businesses to identify and qualify sales leads
- Maintained organized records of outreach efforts to track progress with prospective accounts
- Facilitated communication with clients to strengthen relationships
Education
Bachelor of Business Administration - Marketing
Benedictine University
Lisle, IL05-2026
Associate of Arts - Business Administration/Marketing Focus
Triton College
River Grove, IL05-2023
Skills
- CRM Experience
- Customer Service
- Team Leadership
- Social Media & Digital Marketing
- Analytics & Research
- Microsoft Office
- Google Workspace
- Communication
Certification
- Google Analytics 4 (GA4) Beginner Certification
- Stukent Market Research Simternship
- Stukent Consumer Behavior Simternship
- Stukent Professional Selling Simternship
Activities And Leadership Experience
Norridge Rebels Travel Baseball, Head Coach (Volunteer) 2023 - 2024
Norridge, IL
- Led and mentored youth athletes during practices and competitive games, Communicated effectively with players, parents, and coaching staff, Developed individualized instruction and team development strategies, Fostered teamwork, accountability, and sportsmanship in a positive environment
NCAA Division III Baseball Team (Benedictine Eagles) 2023 - 2026
Lisle, IL
- Balanced collegiate athletics with a full academic course load while maintaining academic honors, Developed leadership, teamwork, communication, and time management skills through athletics and travel
Special Olympics, Volunteer 2018 - 2021
Chicago, IL
Timeline
Sales Associate
Armani Exchange (Armani Group)
01.2024 - 01.2025
Stagehand
International Alliance of Theatrical Stage Employees
01.2022 - Current
Sales Development Representative
LSM Media LLC
01.2021 - 01.2022
Bachelor of Business Administration - Marketing
Benedictine University
Associate of Arts - Business Administration/Marketing Focus
Triton College