Frank Johnson
Mesa,Arizona
Summary
Detail-oriented professional with expertise in journalism, web design, multimedia production, and customer service. Demonstrated ability in storytelling, negotiation, and content creation within high-performance environments. Recognized for strong communication and critical thinking skills, consistently achieving measurable results. Committed to enhancing processes and workflows to benefit team efficiency.
Overview
4
4
years of professional experience
Work History
Impound Specialist
Bridgecrest
Mesa, AZ
08.2024 - 12.2025
- Negotiated lot fees and storage charges with impound facilities to recover company inventory efficiently and cost-effectively.
- Communicated with vendors and internal teams to streamline impound processes.
- Ranked as top performer for 7 out of 12 months based on recovery rates and cost savings.
- Earned the Journey Award for outstanding dedication and team support.
Journalist
The Daily Ben / Benedictine University
Mesa, AZ
08.2022 - 05.2024
- Developed compelling story ideas tailored to university students and faculty.
- Conducted interviews, wrote feature articles, and photographed local events and businesses.
- Edited content to align with campus interests and standards.
Web Designer
Benedictine University
Mesa, AZ
08.2022 - 05.2024
- Designed and built a university website highlighting campus and local events in Mesa, AZ.
- Collaborated with staff and peers on requirements, design, and functionality using HTML/CSS and CMS tools.
- Maintained and updated the site for optimal user engagement and accessibility.
Bartender & Barback
11:11 Nightclub
Scottsdale, AZ
01.2022 - 12.2023
- Prepared beverages and provided high-level customer service in fast-paced, high-volume environment.
- Managed inventory, maintained bar cleanliness, and supported team operations during peak hours.
Education
Bachelor of Arts - Communication
Benedictine University Mesa
Mesa, AZ05.2024
Skills
- Storytelling and development
- Editing and proofreading
- Web design and CMS
- Narrative filming and writing
- Social media management
- Negotiation and communication
- Critical thinking and analysis
- Recovery management
- Adaptability
Extracurricular Activities
Cloud Watchers Club Basketball Team Chicago Park District (Hayes Park) Board Member Photo Editing & Web Design Projects
Accomplishments
Top Performer Bridgecrest Impounds January 2025 - May 2025
Bridgecrest Journey Award Winner March 2025
Bridgecrest Journey Award Winner March 2025
Timeline
Impound Specialist
Bridgecrest
08.2024 - 12.2025
Journalist
The Daily Ben / Benedictine University
08.2022 - 05.2024
Web Designer
Benedictine University
08.2022 - 05.2024
Bartender & Barback
11:11 Nightclub
01.2022 - 12.2023
Bachelor of Arts - Communication
Benedictine University Mesa