Frank Kuhel
Conway,AR
Summary
Outgoing and highly reliable professional with bartending and restaurant management experience. Strong in multitasking, suggestive selling, and guest service, with a focus on speed, cleanliness, and quality during busy shifts.
Overview
8
8
years of professional experience
Work History
Customer Service Supervisor
NPC International Inc.
11.2018 - 03.2020
- Supervised customer service team, ensuring prompt order accuracy and courteous guest interactions.
- Monitored dining room operations, resolving guest concerns and service delays quickly.
- Coordinated shift assignments to maintain coverage, productivity, and customer satisfaction.
Assistant General Manager
McDonald's
07.2021 - 10.2026
- Directed daily restaurant operations, ensuring consistent service standards and smooth shift execution.
- Supervised crew performance, coached new hires, and reinforced procedures across front counter and the kitchen.
- Supervised crew performance, coached new hires, and reinforced procedures across front counter and kitchen.
- Monitored food safety, sanitation, and quality controls to support compliance and guest satisfaction.
Shift Manager/ Bartender
Chilis Resturant
03.2025 - 03.2026
- Supervised shift operations, ensuring consistent service, cleanliness, and compliance with restaurant standards.
- Resolved guest concerns quickly while protecting service quality and team productivity.
- Monitored labor, breaks, and task assignments to maintain efficient shift coverage.
- Trained team members on guest service, food safety, and daily operational procedures.
Bartender
The Pitt
04.2026 - 10.2026
- Mixed cocktails and prepared beverages according to the recipe and guest preferences.
- Managed bar inventory and restocked supplies to support continuous service.
- Processed orders accurately while maintaining speed during high-volume shifts.
- Recommended drinks and responded to guest questions with clear product knowledge.
Education
High School Diploma -
Pittsburg High School
Pittsburg, KSSkills
- Multitasking capabilities
- Hospitality service expertise
- Dependability
- Bartending enthusiasm
- Team collaboration
- Inventory management
- Interpersonal skills
- Highly reliable
- Hospitality operations
- Upselling techniques
Timeline
Bartender
The Pitt
04.2026 - 10.2026
Shift Manager/ Bartender
Chilis Resturant
03.2025 - 03.2026
Assistant General Manager
McDonald's
07.2021 - 10.2026
Customer Service Supervisor
NPC International Inc.
11.2018 - 03.2020
High School Diploma -
Pittsburg High School