Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Frank Leal

Hialeah,FL

Summary

Dedicated and customer-focused Front Desk Associate and Night Auditor with 3 years of experience in hospitality operations. Known for delivering exceptional guest services, ensuring smooth overnight operations, and earning multiple glowing reviews from customers for outstanding service and attentiveness. Skilled in managing daily financial reports, handling reservations, and resolving guest inquiries efficiently and professionally. Proven ability to multitask, work independently during night shifts, and maintain high standards of security and operations in fast-paced environments. Recognized for creating a welcoming atmosphere that enhances guest satisfaction and loyalty. Diligent and proficient electronics technician with a passion for troubleshooting and repairing a wide array of electronic devices, specializing in mobile phones. With four years of hands-on experience in diagnosing hardware and software issues, proficient in disassembly, repair, and reassembly procedures. Adept at staying updated with the latest technological advancements and repair techniques. Possess excellent problem-solving skills and a keen eye for detail, ensuring precise and efficient repairs. Eager to leverage expertise to contribute to a dynamic team in the electronics repair industry

Professional with robust experience in guest services, ready to excel in client-facing roles. Skilled in managing front desk operations, supporting team collaboration, and adapting to changing needs. Strong expertise in communication, problem-solving, and multitasking, ensuring smooth operations and high customer satisfaction. Reliable, approachable, and results-driven, with focus on delivering exceptional service and fostering positive environment.

Overview

4
4
years of professional experience

Work History

Front Desk Associate and Night Auditor

Rore Management Llc
04.2022 - Current
  • Dedicated and customer-focused Front Desk Associate and Night Auditor with 3 years of experience in hospitality operations
  • Known for delivering exceptional guest services, ensuring smooth overnight operations, and earning multiple glowing reviews from customers for outstanding service and attentiveness
  • Skilled in managing daily financial reports, handling reservations, and resolving guest inquiries efficiently and professionally
  • Proven ability to multitask, work independently during night shifts, and maintain high standards of security and operations in fast-paced environments
  • Recognized for creating a welcoming atmosphere that enhances guest satisfaction and loyalty

Electronics Technician

Irepair Tech Cell Phone
01.2021 - 04.2022
  • Diligent and proficient electronics technician with a passion for troubleshooting and repairing a wide array of electronic devices, specializing in mobile phones
  • With four years of hands-on experience in diagnosing hardware and software issues, proficient in disassembly, repair, and reassembly procedures
  • Adept at staying updated with the latest technological advancements and repair techniques
  • Possess excellent problem-solving skills and a keen eye for detail, ensuring precise and efficient repairs
  • Eager to leverage expertise to contribute to a dynamic team in the electronics repair industry

Education

High School Diploma -

Rafael Ferro
Pinar Del Rio
05-2018

Skills

  • Exceptional guest service
  • Financial report management
  • Reservation handling
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Front office support
  • Fluent in English and Spanish

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Front Desk Associate and Night Auditor

Rore Management Llc
04.2022 - Current

Electronics Technician

Irepair Tech Cell Phone
01.2021 - 04.2022

High School Diploma -

Rafael Ferro
Frank Leal