Frank Lewis
San Antonio,TX
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Overview
1
1
Certification
1
1
year of post-secondary education
13
13
years of professional experience
Work History
Server, Bartender
Flemings Prime Steakhouse & Wine Bar
San Antonio, TX
01.2018 - Current
- Mixed and served a variety of cocktails and beverages efficiently.
- Mix and served a variety of cocktails and beverages efficiently.
- Provided exceptional service to guests in a fine dining environment.
- Handled customer inquiries, complaints, and special requests promptly.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server, Bartender
The Granary
San Antonio, TX
11.2015 - 01.2018
- Prepared and served a variety of beverages and cocktails efficiently.
- Delivered exceptional customer service in a fast-paced dining environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Managed cash register operations and processed customer transactions accurately.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Manager
Two Bros. BBQ Market
San Antonio, TX
09.2013 - 10.2015
- Supervised daily operations to ensure smooth workflow and service delivery
- Supervised daily operations
- Ensured compliance with health regulations and maintained cleanliness standards in the kitchen.
- Managed inventory levels to optimize stock availability and minimize shortages.
- Created weekly staff schedules to ensure adequate coverage during peak hours.
- Held team meetings to align team on goals and proactively address issues.
Education
Associate degree - Culinary Arts
Le Cordon Bleu Culinary Institute
Austin, TX 01.2011 - 01.2012
Skills
- Exceptional customer service
- Cash handling
- Inventory management
- Health compliance
- Staff training
- Team collaboration
- Effective communication
- Strong work ethic
Certification
TABC, Food Handler
Timeline
Server, Bartender
Flemings Prime Steakhouse & Wine Bar
01.2018 - Current
Server, Bartender
The Granary
11.2015 - 01.2018
Manager
Two Bros. BBQ Market
09.2013 - 10.2015
Associate degree - Culinary Arts
Le Cordon Bleu Culinary Institute
01.2011 - 01.2012