Frank Loerke
Langley,BC
Summary
Disciplined and mission-driven United States Marine Corps veteran with extensive experience in security, communications, and high-pressure operational environments. Proven ability to maintain safety, enforce policies, manage access control, and handle conflict with professionalism and composure. Strong foundation in tactical communication, situational awareness, and risk mitigation. Currently pursuing a law enforcement career in BC and seeking to contribute reliability, integrity, and strong leadership as a Commissionaire.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Support / Field Communications Technician
U-Haul
01.2018 - 01.2022
- Provided on-site and remote technical support for communication equipment, networks, and security systems.
- Conducted troubleshooting for surveillance cameras, access control terminals, and digital communication infrastructure.
- Supported incident investigations by retrieving and reviewing security footage and system logs.
- Ensured continuity of operations through rapid response to outages and equipment failures.
- Directed site surveys to ascertain best positioning of equipment for strongest signal reception.
- Installed and maintained systems and analyzed users' needs.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
SR Shift Lead
2020 Solutions
01.2015 - 01.2018
- Enforced ID verification policies and compliance procedures.
- Handled sensitive customer interactions, complaints, and conflict calmly and professionally.
- Maintained accurate documentation, cash handling, and security protocols.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
(MOS 0612)Tactical Switchboard Operator
United States Marine Corps
08.2011 - 08.2015
- Managed secure communication systems supporting mission-critical operations.
- Performed base security duties including perimeter checks, access control, and rapid response during heightened alert levels.
- Led small-unit teams, providing training on equipment handling, discipline, and operational readiness.
- Maintained accountability for classified communication equipment and ensured operational integrity.
- Developed strong situational awareness, threat identification, and problem-solving skills in dynamic environments.
- Honorable service with extensive weapons handling, physical conditioning, and safety compliance.
- Operated switchboard and routed incoming calls to appropriate departments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Some College (No Degree) - Network Administration
Whatcom Community College
Bellingham, WAHigh School Diploma -
Ferndale High School
Ferndale, WA06.2011
Skills
- Security & Access Control
- Patrols & Site Safety Monitoring
- Incident Reporting & Documentation
- Conflict De-escalation
- Communication Systems Operation
- Surveillance & Observational Skills
- Emergency Response
- Customer Service & Public Interaction
- High-Stress Decision Making
- Physical Fitness & Defensive Readiness
- Radio communications (VHF/UHF, secure comms)
- CCTV monitoring & access control systems
- Report writing (incident, shift logs, security documentation)
- IT troubleshooting (hardware, networks, systems)
- Mobile patrol & GPS tracking systems
- Routine Inspections
- Calm under pressure
Certification
- Eligible for RCMP Reliability Screening
- Marine Corps background verification (completed)
- Valid BC Driver's Licence
Timeline
IT Support / Field Communications Technician
U-Haul
01.2018 - 01.2022
SR Shift Lead
2020 Solutions
01.2015 - 01.2018
(MOS 0612)Tactical Switchboard Operator
United States Marine Corps
08.2011 - 08.2015
High School Diploma -
Ferndale High School
Some College (No Degree) - Network Administration
Whatcom Community College
PERSONAL ATTRIBUTES
- High integrity and strong moral character
- Excellent interpersonal skills
- Adaptable and composed under pressure
- Strong physical fitness and endurance
- Professional appearance and bearing