Frank Lofton
Humble,TX
Summary
Experienced with leadership and operational management. Utilizes strategic planning and crisis management to ensure mission success. Track record of effective team coordination and problem-solving.
Proven military professional with robust experience in leadership, operational efficiency, and strategic planning. Strong focus on team collaboration and mission accomplishment with adaptable problem-solving skills. Adept in communication, logistics, and maintaining high standards in dynamic environments. Reliable and prepared to contribute effectively in demanding settings.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Dispatcher
Village Plumbing & Home Services
01.2019 - 07.2020
- Coordinated emergency response efforts, ensuring timely dispatch of personnel and resources.
- Managed communication between field teams and management to streamline operations and improve response times.
- Implemented tracking systems for vehicle movements, enhancing operational efficiency and accountability.
- Trained new dispatch staff on protocols, fostering a collaborative team environment and improving service delivery.
Dispatch Supervisor
Coastal Ems
03.2015 - 12.2018
- Supervised dispatch operations, ensuring timely and efficient response to emergency calls.
- Coordinated communication between emergency personnel and field units, enhancing operational effectiveness.
- Trained and mentored new dispatch staff on protocols and software systems to ensure compliance and performance.
- Implemented process improvements that streamlined dispatch workflows, reducing response times significantly.
Petty Officer Second Class
US Navy
12.2004 - 01.2014
- Supervised training programs, enhancing operational readiness and skill development among junior personnel.
- Developed and implemented standard operating procedures, improving efficiency and safety compliance across teams.
- Coordinated logistical support for deployments, ensuring timely availability of equipment and resources.
- Conducted performance evaluations, providing constructive feedback to team members for continuous improvement.
Education
Certificate - Industrial Management
Tulsa Welding School
Tulsa, OK01-2026
Certificate - Hvac
Tulsa Welding School
Tulsa, OK06-2025
Skills
- Service excellence
- Accurate data entry
- Strategic decision-making
- Focused listening
Certification
EPA 608 Universal
JULY 2025
Timeline
Dispatcher
Village Plumbing & Home Services
01.2019 - 07.2020
Dispatch Supervisor
Coastal Ems
03.2015 - 12.2018
Petty Officer Second Class
US Navy
12.2004 - 01.2014
Certificate - Industrial Management
Tulsa Welding School
Certificate - Hvac
Tulsa Welding School
2 Navy Achievement Medals
Missile Launching in The US Navy With Tomahawk and Harpoon Missiles