Frank Mabien
Wahiawa,HI
Summary
Dynamic and reliable professional with a strong background in customer service at Sam’s Club. Proven ability to enhance customer satisfaction through efficient order processing and food delivery. Skilled in teamwork and problem-solving, consistently maintaining cleanliness and organization to create a welcoming environment. Committed to excellence in inventory management and product visibility.
Overview
3
3
years of professional experience
Work History
Cafe Associate
Sam’s Club
2023.05 - 2023.08
- Provided excellent customer service by welcoming guests and taking orders efficiently.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Assisted in inventory management, tracking stock levels and notifying management of shortages.
- Executed timely and efficient delivery of food and beverages to enhance customer satisfaction.
Stocker
Bed Bath & Beyond
2020.09 - 2020.12
- Stocked and organized merchandise on shelves to enhance product visibility.
- Collaborated with team members to maintain cleanliness and safety standards in the store.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment.
Education
Bachelor of Science - Cyber Security
South Carolina State University
Orangeburg, SCSkills
Customer service
Order processing
Food delivery
Cleanliness maintenance
Positive attitude
Teamwork and collaboration
Problem-solving
Listening skills
Reliability
Timeline
Cafe Associate
Sam’s Club
2023.05 - 2023.08
Stocker
Bed Bath & Beyond
2020.09 - 2020.12
Bachelor of Science - Cyber Security
South Carolina State University