Frank Medina Jr.
Phil Campbell
Summary
Area Coordinator at Clayton Homes of Russellville with a proven track record in operational efficiency and team management. Enhanced employee performance through strategic planning and effective communication, leading to improved project outcomes. Skilled in quality control and conflict resolution, fostering a collaborative work environment that drives success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Area Coordinator
Clayton Homes of Russellville
08.2014 - Current
- Trained new team members on company policies, procedures, and customer service standards. Monitored project timelines and deliverables, ensuring adherence to quality standards and deadlines. Facilitated regular team meetings to share updates, address challenges, and promote collaboration among staff members. Monitored key performance indicators to identify areas for improvement and implement necessary changes. Boosted employee morale with regular recognition of achievements and personalized feedback. Led strategic planning efforts within the area of responsibility, setting clear goals aligned with organizational objectives. Performed administrative functions by preparing weekly reports, completing forms and initiating correspondence. Streamlined communication between departments for better collaboration and productivity. Increased efficiency by streamlining processes and introducing time-saving tools in daily operations. Resolved conflicts among staff members, fostering a cohesive work environment. Conducted regular performance evaluations, identifying gaps in skills or knowledge and providing relevant coaching or training opportunities. Oversaw safety protocols within the area of responsibility, maintaining a secure work environment for all employees. Improved team performance by implementing efficient scheduling and resource allocation strategies. Ensured compliance with company policies, local regulations, and industry best practices at all times. Conducted routine inspections to check quality and compliance with established specifications. Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills. Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Determined performance benchmarks and completed ongoing evaluation of employee work. Resolved issues through active listening and open-ended questioning, escalating major problems to manager. Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff. Coordinated individual duties after careful evaluation of each employee's skill level and knowledge. Implemented project management techniques to overcome obstacles and increase team productivity. Interceded between employees during arguments and diffused tense situations.
Owner/Operator
M & G PAINTING
05.2005 - 07.2014
- Managed day-to-day operations, ensuring high-quality painting services and customer satisfaction. Developed and implemented efficient workflow processes to optimize project timelines. Trained and mentored staff in painting techniques and safety procedures. Oversaw inventory management, ensuring timely procurement of materials and supplies. Established strong client relationships, leading to repeat business and referrals. Conducted on-site assessments to determine project requirements and scope of work. Implemented cost control measures to enhance profitability without compromising quality. Led marketing initiatives to increase brand visibility and attract new clients. Managed day-to-day business operations. Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business. Increased customer satisfaction by providing high-quality services and timely communication. Managed daily operations for optimal efficiency, streamlining processes to reduce costs. Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements. Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction. Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results. Negotiated contracts with vendors to secure favorable terms for the business. Trained and motivated employees to perform daily business functions. Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand. Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Education
High School Diploma - General Studies
Curie High School
Chicago, ILSkills
- Team management
- Safety management
- Continuous improvements
- Production management
- Risk management and analysis
- Employee performance
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Reliability
- Effective communication
- Adaptability and flexibility
- Decision-making
- Employee supervision
- Documentation and recordkeeping
- Conflict management
- Strategic planning
- Complex Problem-solving
- Staff development, training and motivation
- Record keeping
- Work delegation
- Quality assurance
Certification
Osha 30,
Osha 10, and
CPR CERTIFICATION
Timeline
Area Coordinator
Clayton Homes of Russellville
08.2014 - Current
Owner/Operator
M & G PAINTING
05.2005 - 07.2014
High School Diploma - General Studies
Curie High School