Frank Mezini
Yorktown Heights,NY
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Mailbox Store of Westchester
Yorktown Heights, NY
10.2023 - 12.2025
- Shipped mail/packages to many different locations whether it would be nearby or worldwide.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accurate handling of payments and change.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Coordinated inventory management efforts, maintaining stock levels for optimal service delivery.
Camp Counselor
Discover Camp
Hawthorne, NY
06.2022 - 08.2025
- Facilitated daily activities and games to promote teamwork and engagement among campers.
- Developed and implemented safety protocols to ensure a secure environment for all participants.
- Mentored junior counselors, enhancing their skills in conflict resolution and camper interaction.
- Organized weekly schedules that balanced structured activities with free time, improving camper satisfaction.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
Cashier
Pace University
Pleasantville, NY
09.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawers and balancing at end of shifts.
- Provided exceptional customer service, resolving inquiries and enhancing overall satisfaction.
- Trained new staff on cash handling procedures and operational protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Implemented strategies for reducing transaction wait times during peak hours.
Education
Finance/Marketing Dual Major
Fairfield University
Fairfield, CT05.2028
Skills
- Guest services
- Customer focus
- Product knowledge
- Payment processing
- Cash handling expertise
- Customer inquiries
- Inventory management
- Strong numeracy
- Time management
- Attention to detail
Languages
English
Native or Bilingual
Italian
Professional Working
Albanian
Native or Bilingual
Timeline
Customer Service Cashier
Mailbox Store of Westchester
10.2023 - 12.2025
Cashier
Pace University
09.2023 - 01.2024
Camp Counselor
Discover Camp
06.2022 - 08.2025
Finance/Marketing Dual Major
Fairfield University