Frank Nowicki

After a layoff in 2017, I embraced the challenge to enhance my technical skills and took up freelance consulting. My work involved installing and maintaining PCs, home networks, and various digital devices, along with managing operating systems and software updates. Concurrently, I cared for an ill family member, an experience that sharpened my time management and problem-solving skills. During this period, I also expanded my expertise in cloud and automation technologies, including AWS,Containers, and Python, culminating in an AWS Solutions Architect - Associate certification. Now, I am excited to apply these multifaceted skills in a new, challenging role.

• Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
• Ensured high availability of critical systems by proactively monitoring server health and addressing potential issues before they escalated.
• Streamlined software deployment processes for faster rollout and increased stability with automated tools and best practices.
• Reduced downtime during planned system upgrades, maintaining seamless user experiences through thorough testing and rollback planning.
• Developed scripts for automating routine tasks, reducing human error and increasing overall efficiency in the administration process.
• Maintained comprehensive documentation of server configurations, network architecture, and troubleshooting procedures to ensure consistency across the team.
• Resolved trouble tickets to reduce backlog from 300+ less than 100. with 100% accuracy

• Enhanced system performance by optimizing Unix server configurations and implementing efficient processes.
• Reduced downtime for critical systems by proactively monitoring, diagnosing, and resolving issues.
• Improved data security by conducting regular audits and implementing necessary updates to maintain compliance standards.
• Increased efficiency through the automation of routine tasks using shell scripting and cron jobs.
• Designed and implemented effective backup strategies to safeguard critical data from potential loss or corruption.

• Managed the installation of snap appliance’s network attached storage servers used to backup plant servers at all Chrysler facilities. Installed/removed/upgraded Linux-based GuardianOS, Net appliance administered DNS, NFS, and troubleshoot issues (backend network, server, client and software).

• Managed the process of migrating UNIX and windows clients from Netbackup to Netvault existing backup server software Installed/removed/upgraded backup software on Solaris 2.6 – Solaris 9 from client machines.

• Configured, modified and adjusted backup jobs as required. Participated in backup review meeting

• Troubleshoot issues (backend, network, server, client and software). Submitted change controls and trouble tickets requests as required. Coordinated client installation schedules with peer IS administration teams.

• Worked in a team oriented fashion. Have excellent oral and written communications skills and be able to interact professionally with customers, vendors, and team-mates using email telephone or instant message.

• Created shell scripts using bash for volume creation on a EMC Celera using “rysnc”, Implementation of post installation procedures on Sun Solaris 8 Servers, creation of mirrored volumes using,Disk Suite (SUN), identify and label servers for jumpstart installation.
• Provided Tier-2 & Tier-3 support for escalated issues, troubleshooting complex problems in a timely manner to minimize disruption to users'' productivity.
• Implemented robust patch management processes to keep systems up-to-date with the latest security fixes and feature enhancements.

• Enhanced system performance by optimizing Unix configurations and fine-tuning server settings.
• Reduced downtime for critical applications by implementing proactive monitoring and maintenance strategies.
• Improved system security through regular audits, vulnerability assessments, and patch management.
• Streamlined processes with automation of repetitive tasks using shell scripts and other scripting languages.
• Gathered feedback post-implementation to enhance future product versions. Provided Level 2/3 support to post-sales customers, resolving technical issues and
  ensuring customer satisfaction.
• Dedicated and experienced Systems Engineer with over 8 years in pre and post-sales support roles. Expertise in collaborating with sales teams to identify customer needs,
  demonstrating the value of tech solutions, and ensuring successful product implementation.
• Seeking a challenging role to leverage my technical and interpersonal skills to drive
  growth.
• Collaborated with the sales team on technical presentations, product demonstrations, and POCs (proofs of concept) to prospective clients.
• Assisted clients with the integration and setup of ABC Tech Solutions' products within their IT environment.
• Trained customers on best practices, ensuring successful adoption and maximizing the solution's benefits.