Frank Olma

Working with the public to update and produce their PA Drivers License following state mandated procedures and practices in a timely manner.

• Assist and advise customers Rules and Regulations in securing their Drivers License including new Real ID.
• Validating Driver's License to ensure accuracy of information.
• Maintaining inventory level.
• Accounting for daily log sheets to ensure balances of daily usage.
• Protecting client information.

• Assisted customers in determining proper postal service to align with individual needs.
• Developed and maintained detailed reports of all post office activities using various software programs in accordance with USPS rules.
• Managed mail and parcels to ensure proper delivery within deadline.
• Solve customer issues in a friendly, professional manner.
• Made daily deposits as required.
• Maintained a safe and clean workplace.

• Coordinated all aspects of business management, from marketing and advertising, customer relations, business planning, staff hiring and training, payroll and accounting, inventory control, and purchasing
• Implemented, maintained and revised business plan to promote or surpass stated goals
• Established and expanded customer relationships, in both individual and group settings, often with diverse economic and social backgrounds, in formal or informal environments
• Creative development from conception through final presentation
• Completed projects within budget and deadline to 100% satisfaction
• Launch advertising campaigns to take advantage of social media, traditional media, and customer referrals
• Built and launched Website, olmaphoto.com, Facebook, LinkedIn, and other social media outlets
• Designed and implemented customized sales presentations that increased profits and minimized expenses by streamlining and maximizing the buying process.

• Listed and sold properties by preparing documents and contracts in accordance with PA Real Estate Laws
• Search, schedule and show properties to prospective buyers after first determining and pre-qualifying their financial and family needs
• Created and implemented multimedia presentations to buyers illustrating available properties and financing options
• Prepared and monitored all contracts, deposits, inspections, appraisals, bank and legal requirements to ensure problem-free closing and possession
• Developed networks and coordinated vendors throughout sales process including financial institutions, insurance agencies, attorneys, and inspection and closing companies with effective, efficient follow-up.