Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Safety/Security Manager
Mt. San Antonio Gardens
10.2021 - Current
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Oversaw team of security officers and managed scheduling and performance evaluations.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
Managed budgets effectively while procuring necessary equipment or resources to uphold strict standards in maintaining a secure environment.
Safety Coordinator
Mt. San Antonio Gardens
04.2019 - 09.2021
Served as a liaison between the security team and the V.P. of Facilities.
Upgraded security camera system and security protocols to a digital format.
Provided ongoing support and resources to supervisors for safety protocols.
Managed and implemented safety procedures for the chemical management system
Chaired the monthly safety committee meetings
Managed emergency drills and emergency preparedness for staff and residents
Tech Support / A.V. Tech
Mt. San Antonio Gardens
09.2015 - 04.2019
Implemented and assisted in the coordination and installation of Senior T.V
Troubleshoots daily IT resident issues and provides solutions
Maintains and services audio-visual equipment
Installs technical equipment and can install network cabling
Researches, resolves and diligently follows up on resident IT issues
Provides excellent on-site technical support
Facilitated meetings and special events
Developed, coordinated, and implemented resident IT classes that provide user self-service tools and IT education
Maintained composure and patience in face of difficult situations, applying de-escalation techniques and positive resident support
Built and maintained successful relationships with residents, service providers, Supervisors and Administrators, resulting in numerous Kudos Awards.
Clean up Associate
In-N-Out Burger
08.2011 - 06.2016
Adhered to all mandated safety and toxic chemical procedures
Managed and handled chemical inventory
Inspected equipment to ensure quality operational usage
Trained incoming associates on correct safety and cleanliness procedures
Directed a team of skilled workers to ensure quality, compliance and safety
Thrived in a fast-paced, detail oriented, result driven environment where In-N-Out standards of quality, friendliness, and cleanliness were achieved.
Promotions
Emmis Communications-Power 106
06.2006 - 09.2012
Planned, organized, and executed promotional, sales, and industry events
Served as the point of contact for staff, vendors and clients
Managed client correspondence, record tracking, and event logistics
Responsible for the handling, maintenance, and working of audio equipment
Assisted Sound Engineers at special events, concerts, and on-air broadcasts
FCC compliant.
Customer Service Representative
Bank of the West
07.2004 - 04.2007
New Account, Vault, ATM, Merchant, and Drive-Up Teller
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs
Identified and eliminated errors when balancing ATM transactions
Compliant in banking regulations to stay updated on new laws and applications.
Education
Certificate - Drone Technology
Citrus College
Glendora, CA
12.2023
Bachelor of Arts - Communications - Radio, T.V., and Film
California State University - Fullerton
Fullerton, CA
01.2014
Associate of Arts - Liberal Arts
Citrus College
Glendora, CA
01.2009
Skills
Network Security
Proficient with Microsoft Office suite
Corporate Communication
TV and radio broadcasting
Audio and Video Engineering
Technical Troubleshooting
Critical Thinking
Project Management
Video Editing
Adobe Creative Cloud proficiency
Visual storytelling
Film production
Aerial photography/videography
Certification
Certified Remote Pilot
Timeline
Safety/Security Manager
Mt. San Antonio Gardens
10.2021 - Current
Safety Coordinator
Mt. San Antonio Gardens
04.2019 - 09.2021
Tech Support / A.V. Tech
Mt. San Antonio Gardens
09.2015 - 04.2019
Clean up Associate
In-N-Out Burger
08.2011 - 06.2016
Promotions
Emmis Communications-Power 106
06.2006 - 09.2012
Customer Service Representative
Bank of the West
07.2004 - 04.2007
Certificate - Drone Technology
Citrus College
Bachelor of Arts - Communications - Radio, T.V., and Film
California State University - Fullerton
Associate of Arts - Liberal Arts
Citrus College
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