Frank Owens
Toledo, Ohio,OH
Summary
Dynamic security professional with extensive experience at Walmart, excelling in asset protection and investigative techniques. Proven track record in collaborating with law enforcement to resolve theft cases and enhance safety measures. Skilled in risk assessment and maintaining composure in crisis situations, ensuring a secure environment through proactive surveillance and detailed reporting.
Experienced with conducting in-depth security investigations and identifying potential threats. Utilizes advanced investigative techniques and remains adaptable in changing scenarios. Knowledge of maintaining confidentiality and upholding security protocols in sensitive environments.
Sharp-eyed Private Investigator with 5 years of surveillance and investigation work. Adept at researching, analyzing and investigating with strong command of applicable laws, codes, and regulations.
Alert Private Investigator accomplished at collaborating with law enforcement to conduct detailed investigations into suspected criminal activities. Skilled at compiling information for investigations and documenting evidence. Expertise in Investigations / Executive Protection.
Security / Investigator professional prepared for this role with comprehensive experience in conducting detailed investigations and ensuring safety protocols. Known for reliable collaboration with team members and adaptability in dynamic situations. Highly skilled in threat assessment, evidence collection, and maintaining confidentiality with integrity.
Diligent [Investigator] with solid background in security investigations and uncovering critical information. Proven track record of conducting thorough investigations and collaborating with law enforcement agencies. Demonstrated analytical and problem-solving skills in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security/ Investigator/Executive Protection Agent
NAIAS Security Services / Century Security Group
06.2022 - Current
- Collaborated with law enforcement agencies to ensure timely information sharing and joint efforts in resolving cases.
- Prevented security breaches by implementing comprehensive investigative strategies for high-risk situations.
- Enhanced security measures by conducting thorough investigations on potential threats and vulnerabilities.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted surveillance for up to 8 hours at time.
- Conducted threat assessments and risk analyses to ensure client safety during high-profile events.
- Coordinated security logistics, including transportation routes and secure accommodations for clients.
- Collaborated with law enforcement agencies to enhance protective measures during public appearances.
- Minimized risks during public appearances by coordinating with local law enforcement agencies and ensuring proper crowd control measures.
- Maintained a secure environment by conducting regular site surveys, identifying vulnerabilities, and recommending improvements.
- Enhanced client safety by conducting thorough risk assessments and implementing tailored security measures.
- Managed crisis situations effectively through well-researched contingency plans and swift decision-making abilities.
Security Officer /Licensed Private Investigator
North Star Patrol
07.2020 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Responded to incidents and emergencies, coordinating with local law enforcement as needed.
- Conducted regular patrols, identifying and addressing potential security risks proactively.
- Implemented new surveillance technologies, improving monitoring capabilities across multiple sites.
- Developed incident reports detailing findings and actions taken for management review.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted undercover operations skillfully, obtaining critical information without compromising personal safety or revealing identity.
Asset Protection Investigator
Walmart
09.2023 - 05.2025
- Conducted thorough investigations into theft incidents, ensuring adherence to company policies and legal standards.
- Collaborated with law enforcement to gather evidence and support criminal cases against offenders.
- Analyzed surveillance footage to identify suspicious behavior and prevent future losses.
- Resolved complex cases through detailed reports, maintaining a high level of accuracy in documentation.
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Provided Protection Detail for the Mayor of Detriot
- Maintained a high level of confidentiality while handling sensitive information during investigations and reporting procedures.
- Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.
- Represented company in court proceedings to offer testimony and support.
- Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
- Improved asset protection efforts by conducting thorough internal and external investigations.
- Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
- Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
- Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
- Performed security walks around store to monitor employee and customer activities.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2025
Skills
- Patrol operations
- Public safety
- Physical security
- Emergency preparedness
- Intelligence gathering
- Incident response
- Law enforcement collaboration
- Video surveillance
- Asset protection
- Surveillance expertise
- Evidence collection
- Investigative techniques
- Detailed report writing
- Ethical and honest
- Calm in crisis situations
- Evidence processing
- Interrogation skills
- Risk assessment
- Surveillance techniques
- Interviewing witnesses
- Defensive tactics
- Crime prevention
- Due diligence
- Interview techniques
- Risk analysis
- Undercover operations
- Report preparation
- Court testimony
- Covert investigations
- Fugitive location and apprehension
- Skilled interrogator
- Interrogating suspects
- Problem-solving
- Multitasking skills
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Reliability
- Video surveillance systems
- Access control management
Accomplishments
Basic Police / Security Tactical Self Defense Certificate,
License Security / Private Investigator through the State of Ohio / Homeland Security, American Trauma Event Management Certified In CPR, AED, First Aid.
Certification
- PI - Certified Private Investigator / Security
- Basic Police / Security Tactical Self Defense Certificate
- American Trauma Event Management Certified In CPR, AED, First Aid
Languages
English
Full Professional
Timeline
Asset Protection Investigator
Walmart
09.2023 - 05.2025
Security/ Investigator/Executive Protection Agent
NAIAS Security Services / Century Security Group
06.2022 - Current
Security Officer /Licensed Private Investigator
North Star Patrol
07.2020 - Current
High School Diploma -
Penn Foster Career School