Frank Pannhurst
Ray Brook,NY
Summary
Dynamic Technical Sergeant with the New York State Police, skilled in emergency medical dispatch and team leadership. Proven ability to enhance operational efficiency through effective resource allocation and staff training. Committed to fostering a collaborative environment while ensuring high performance and accountability in all tasks.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Technical Sergeant
New York State Police
04.2008 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Coordinated daily schedules for staff members, ensuring optimal coverage and productivity.
QA Chemist II
Wyeth Pharmaceuticals
02.2001 - 04.2008
- Increased team productivity by training junior chemists on laboratory techniques, safety protocols, and data management systems.
- Spearheaded method validation efforts for newly-developed assays, paving the way for seamless integration into routine testing procedures.
- Contributed to successful audits by maintaining accurate records and ensuring compliance with industry standards.
- Laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
- Carried out laboratory tests and experiments to analyze, identify and isolate chemical compounds.
Education
Bachelor of Science - Human Biology
SUNY At Albany
Albany, NY12-2000
Skills
- TAC and LASO for Troop B
- Emergency Medical Dispatch (EMD)
- Performance evaluations
- Staff training and development
- Employee onboarding
- Vendor management
- Resource allocation
- Disciplinary techniques
- Task delegation
- Computer skills
- Hiring and training
- Schedule management
Certification
- New York State Police Command Truck - November 2008-Present
- Certified Emergency Medical Dispatcher, IAED - 4/5/2025
- Field Training Officer - April 2017 - Present
- Radar Instructor - April 2015 - Present
- Emergency Vehicle Operation Course (EVOC) instructor - August 2017- Present
Timeline
Technical Sergeant
New York State Police
04.2008 - Current
QA Chemist II
Wyeth Pharmaceuticals
02.2001 - 04.2008
Bachelor of Science - Human Biology
SUNY At Albany
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