Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Frank Paredes Pena

Yonkers,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
Manhattan, New York
12.2023 - 06.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Receiver

Whole Food Market
Manhattan, NY
01.2023 - 11.2023
  • Transported merchandise by offloading pallets from eighteen-wheelers truck into the warehouse.
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Performed regular cycle counts to maintain accuracy of inventory levels.
  • Loaded and unloaded freight from trucks using forklift equipment.

Cashier

Dyckman Dogs
Manhattan, NY
01.2021 - 12.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed payments, gave change and issued receipts for orders.
  • Answered customer inquiries regarding menu items, prices, promotions and special offers.

Education

High School Diploma -

Milton Peters College
Saint Martin, MN
06-2020

Skills

  • DOT Compliance
  • Quality Assurance
  • Communication Skill
  • OTR Driving
  • Creativity
  • Adaptability
  • Problem Solving
  • Cash Handling
  • Customer Service
  • Food Safety
  • Safe Food Handling
  • Retail merchandising expertise
  • Bilingual

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Dutch
Limited

Certification

  • DOT Certificate

Affiliations

I prioritize physical fitness through regular exercise and maintain a balanced diet. Taking care of my health ensures I can perform at my best mentally and physically.

Timeline

Delivery Driver

Amazon
12.2023 - 06.2024

Receiver

Whole Food Market
01.2023 - 11.2023

Cashier

Dyckman Dogs
01.2021 - 12.2022

High School Diploma -

Milton Peters College

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Frank Paredes Pena