Frank Rhoades
White Pigeon,MI
Summary
Hardworking Maintenance Technician bringing 2.5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. As well as a skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. With the knowledge of a capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
9
9
years of professional experience
Work History
Caregiver
VA Caregiver Program
08.2019 - Current
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Implemented fall prevention strategies within home environment by identifying hazards or obstacles that posed risk to patient safety.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Entrusted to handle confidential and sensitive situations in professional matter.
Pharmacy Technician
Walgreen's Pharmacy
09.2019 - 11.2020
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Line Operator
Champagne Metals
02.2018 - 05.2019
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected finished products for quality and adherence to customer specifications.
- Followed job order for product specifications, dimensions, tolerances and sequence of operations.
- Prioritized workplace cleanliness, adhering to 5S principles and maintaining organized workspace that contributed positively towards overall operation efficiency.
- Increased overall productivity by training new employees on proper procedures, equipment usage, and safety protocols.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Reduced accidents and injuries by observing safety policies and procedures.
- Demonstrated adaptability when assigned to different lines or roles within facility based on changing business needs or staffing requirements.
- Assisted in inventory management, ensuring accurate tracking of raw materials and finished goods for efficient resource allocation.
Quality Control /Lab Technician
Talen Products
03.2017 - 02.2018
- Improved overall compliance with industry standards by updating laboratory procedures according to regulatory requirements.
- Coordinated with suppliers to address any concerns related to raw material quality or specification deviations.
- Contributed to product development efforts by providing crucial data regarding material performance under various conditions.
- Collaborated with cross-functional teams to develop and implement robust quality control measures in manufacturing process.
- Maintained safe and organized laboratory environment, adhering to established safety protocols and guidelines.
- Enhanced product quality by conducting thorough lab tests and analyses on raw materials and finished products.
- Minimized risks associated with product recalls by diligently monitoring quality indicators throughout entire production process.
- Reduced waste by implementing inventory management strategies to optimize usage of lab supplies and chemicals.
- Completed recordkeeping, filing and data entry duties.
- Supported customer complaint investigations by performing relevant tests on returned products, identifying potential issues and providing recommendations for resolution.
Delivery Driver /Technician
NIPCAM Services /Miller Poultry
02.2016 - 11.2016
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Level 2 Technician
Gene B. Glick Company
08.2014 - 01.2016
- Improved efficiency within team through thorough documentation of procedures, best practices, and lessons learned from previous projects.
- Maintained strict adherence to safety protocols while performing installations or repairs on high-voltage electrical systems or hazardous environments.
- Delivered expedited support during critical outages, minimizing disruptions to client operations.
- Maintained high level of expertise in company-specific systems and software, ensuring seamless integration with client infrastructure during service provision.
- Conducted regular maintenance on equipment to ensure optimal functionality and extend product lifespan.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Education
High School Diploma -
Northridge High School
Middlebury, IN11.2004
Skills
- HIPAA Compliance
- Instrument Calibration
- Intravenous Admixture Preparation
- Drug Utilization Review
- Regulatory Compliance
- Drug Inventory Management
- Prescription Filling
- Load Balancing
- Order Verification
- Mileage Tracking
- Equipment Operation
- Forklift Operation
- Building Maintenance
- Equipment Installation
- Drywalling
- Painting
- Plumbing
- Codes Compliance
- Documentation
- Tool Management
- Parts Replacement
- Electrical Troubleshooting
- Apartment Maintenance
- Hand and Power Tools
- HVAC Systems
- Troubleshooting Skills
Timeline
Pharmacy Technician
Walgreen's Pharmacy
09.2019 - 11.2020
Caregiver
VA Caregiver Program
08.2019 - Current
Line Operator
Champagne Metals
02.2018 - 05.2019
Quality Control /Lab Technician
Talen Products
03.2017 - 02.2018
Delivery Driver /Technician
NIPCAM Services /Miller Poultry
02.2016 - 11.2016
Level 2 Technician
Gene B. Glick Company
08.2014 - 01.2016
High School Diploma -
Northridge High School
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