FRANK RICH III
Wilmington,DE
Summary
Highly motivated employee with a strong work ethic and a desire to take on new challenges. Adaptability and exceptional interpersonal skills honed through experience in a Congressional office and communicating with federal and state agencies. Adept at working effectively unsupervised with a proven track record of quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Constituent Services Representative
Office of Senator Chris Coons
12.2023 - Current
- Serve as the primary point of contact for constituents to assist with navigating the government bureaucracy.
- Provide State, Local, and or Federal resources for constituents to address various issues such as housing, utility bills, identity theft, and many more that affect their daily life.
- Conducted intern interviews and assist with facilitating the office’s internship program
- Conducted outreach to arts and humanities non-profits and organizations throughout the State of Delaware and connect them with federal funding opportunities.
- Monitored legislative developments closely, keeping constituents informed about relevant policy changes.
Constituent Services Representative
Office of Senator Tom Carper
02.2023 - 12.2023
- Serve as the primary point of contact for constituents to assist with navigating the government bureaucracy
- Provide State, Local, or Federal resources for constituents to address various issues such as housing, utility bills, identity theft, and many more that affect their daily life
- Conducted intern interviews and assist with facilitating the office’s internship program
- Conducted outreach to arts and humanities non-profits and organizations throughout the State of Delaware and connect them with federal funding opportunities
- Aided with navigating government websites and forms
- Responded to inquiries by phone, email, and in-person regarding public policies and services
- Participated in resource fairs to inform constituents about available services
- Coordinated with government agencies to ensure that constituents received timely results for their inquiries
- Assisted with the recruitment process of interns by, conducting interviews, and recommending candidates
- Provided guidance and support to interns throughout their program duration
- Maintained relationships with local, state, and federal government agencies
- Assisted in setting up events and meetings with various stakeholders and government agencies regarding projects and legislative priorities
Intern
Office of Senator Tom Carper
09.2022 - 11.2022
- Assisted in researching and analyzing government policies and procedures
- Organized files and documents for easy retrieval by the office staff
- Performed clerical duties through phone answering, mail distribution
- Responded to constituent inquiries via phone, email, and mail
- Assisted with Service Academy applications and interviews
- Developed county days with our office's Kent County Director
- Drafted memos, talking points, and letters for the Senator
Intern
Office of Governor John Carney
02.2022 - 04.2022
- Drafted memoranda and commutation orders for the Governor
- Assisted in conducting research on various topics related to legislation, state constitutional questions, and policy issues
- Responded to constituent inquiries via phone, email, and mail
- Attended and participated in meetings and brainstorming sessions with team members
Education
Bachelor of Science - Law, Political Science, And Public Policy
Wilmington University
New Castle, DE05.2023
Skills
- Constituent and Stakeholder Relations
- Team Collaboration
- Multitasking and Organization
- Government navigation
- Problem solving
- Writing proficiency
- Effective communication
- Crisis management
Timeline
Constituent Services Representative
Office of Senator Chris Coons
12.2023 - Current
Constituent Services Representative
Office of Senator Tom Carper
02.2023 - 12.2023
Intern
Office of Senator Tom Carper
09.2022 - 11.2022
Intern
Office of Governor John Carney
02.2022 - 04.2022
Bachelor of Science - Law, Political Science, And Public Policy
Wilmington University
Similar Profiles
Matteo PiacentiMatteo Piacenti
General Home Improvement and Assistant at Former U.S. Senator Chris Dodd And Jackie CleggGeneral Home Improvement and Assistant at Former U.S. Senator Chris Dodd And Jackie Clegg
Chase YoungerChase Younger
Summer Associate at Coons Franklin LodgeSummer Associate at Coons Franklin Lodge
Brian CoonsBrian Coons
Data Entry Clerk at Brian Coons Appraisals (Father)Data Entry Clerk at Brian Coons Appraisals (Father)