Frank Saint-Luc
Margate,FL
Summary
Dynamic Smart Home Technician with extensive experience at ADT Security, excelling in security system installation and customer service. Proven ability to troubleshoot complex issues and implement preventive maintenance, ensuring optimal performance. Recognized for exceptional problem-solving skills and a strong commitment to delivering outstanding service, enhancing customer satisfaction and loyalty. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Technician
Allteksecurity
Newark, New Jersey
10.2024 - 08.2026
- Installed security camera systems to enhance surveillance capabilities across Alltek Security client sites.
- Completed preventive maintenance on Alltek security surveillance equipment.
- Ran sensor cabling and connected control devices to ensure functionality for Allteksecurity installations.
- Responded to service calls and repaired security system faults, restoring security functionality for Allteksecurity.
- Performed preventive maintenance on Alltek security surveillance equipment.
Smart Home Technician
ADT Security
Pompano Beach, FL
07.2020 - 08.2024
- Installed and maintained security systems, including CCTV cameras and door access control systems.
- Demonstrated alarm systems, ensuring customers understood features and functionality.
- Troubleshot technical issues with existing security systems.
- Assessed and selected tools and equipment for efficient repairs on commercial and residential systems.
- Repaired malfunctioning equipment or replaced it based on condition.
- Provided attentive service to customers by addressing concerns and answering questions.
- Promoted additional products to customers to enhance their security systems.
- Alarm.com and Qolysis Panel.
Maintenance Mechanic/ Electrician
OK GENERATORS
Deerfield Beach, FL
08.2017 - 07.2018
- PERFORMED EMERGENCY REPAIR OF GENERATOR
- Set up transfer switch to ensure seamless power transitions during outages.
- Repaired and installed manual switch gear to enhance system reliability.
- Performed maintenance on generator to ensure proper functionality.
- Scheduled routine maintenance by monitoring generator refueling and changing oil and oil filters to maintain optimal performance.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Education
Electrical
Sheridan Technical College
Hollywood, FL06-2018
Skills
- Security system installation
- Equipment maintenance
- Preventive maintenance
- Customer service
- Team collaboration
- CCTV installation
- Inventory oversight
- Multitasking capacity
- Power tools usage
- Problem-solving abilities
- Self-motivation
- Sales techniques
- General Plumbing
- Detail orientation
- Hardware installation
- Mechanical Knowledge
- Alarm panels
- Service calls
- Electrical wiring
- Schematic reading
Timeline
Technician
Allteksecurity
10.2024 - 08.2026
Smart Home Technician
ADT Security
07.2020 - 08.2024
Maintenance Mechanic/ Electrician
OK GENERATORS
08.2017 - 07.2018
Electrical
Sheridan Technical College