Nicholas Wisby
Midland
Summary
Dedicated Fire and Security Technician with extensive experience in installation, troubleshooting, and repair of security systems including CCTV and fire alarms. Proven track record in managing complex projects efficiently, ensuring timely completion and high customer satisfaction across corporate and private properties.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Fire and Security Technician
R+L Carriers
Wilmington
10.2019 - Current
- Installation, troubleshooting and repairs on security, access, CCTV and fire alarm systems.
- Managed projects, collaborating with contractors and technicians to complete installations on schedule and to specification.
- Responsible for all of Tri-State area corporate and privately owned properties.
- Functioned as the only local technician among five, maintaining more than 200 terminals.
- Configured Gallagher, Axis, and Firelite systems for optimal performance.
- Oversaw operations of 650 cameras and 250 access control doors, ensuring system integrity and reliability.
Lead Technician
Amano McGann Inc.
Cincinnati
06.2011 - 10.2019
- Troubleshot and repaired automated parking equipment, access systems, and CCTV to ensure operational functionality.
- Resolved issues by repairing equipment from various companies.
- Installation of automated parking equipment, Access Systems, CCTV.
- Installed and troubleshot intercoms, vehicle detection loops, and various other systems to enhance service delivery.
- Maintained accurate inventory records to support operational efficiency.
- Provided training sessions to educate customers on product features and usage.
- Assisted customers with product selection and problem resolution to enhance satisfaction.
- Responded to after-hours emergency calls to minimize customer downtime and ensure swift resolution of issues.
- In charge of all customers in the Columbus area for 2-3 years before branches consolidated.
- Building and configuring servers for clients to meet PCI compliance.
Installation Technician
Precision Broadband
Westerville
08.2010 - 05.2011
- Installation of Internet Services.
- Installation of Digital Phone Services.
- Installs Residential Cable Television.
- Programming of Digital Boxes and Remotes.
- Demarking of Residential Phone Service.
- Performs Pole Tap Checks.
- Ensured equipment was operational and serviced.
- Managed inventory to ensure availability of essential equipment for installations.
- Provided customer service and upsold products to enhance customer satisfaction and service adoption.
- Oversaw maintenance and updated log books for truck to ensure compliance and operational readiness.
Recovery Agent
Hoffman Entertainment
10.2008 - 12.2010
- Secured collateral for financial institutions to mitigate risk.
- Scheduled routes to optimize recovery operations.
- Managed property inventory to ensure accurate asset tracking.
Disconnection Technician
Field Service Group
Cincinnati
09.2009 - 08.2010
- Executed cable terminations to ensure compliance with service protocols.
- Performed routine maintenance on equipment to ensure optimal performance.
- Coordinated route scheduling to improve operational effectiveness.
- Retrieved equipment from customers to facilitate timely returns.
- Oversaw inventory control to maintain appropriate stock levels.
- Collection and resolution of past due accounts.
- Maintained truck maintenance and log book records to uphold operational standards.
Groundmen
Capital Electric
Morain
09.2008 - 01.2009
- Installed traffic control signals to improve road safety and traffic flow.
- Installed control device wiring to ensure reliable operation of traffic management systems.
- Wired pedestrian signaling devices to enhance crosswalk safety and visibility.
- Performed concrete finishing work to enhance structural integrity and appearance.
- Traffic Control.
Clerk/Cashier
Toms Expessmart
Blanchester
05.2008 - 08.2008
- Operated cash register during peak hours to streamline transactions.
- Assisted customers with lottery ticket purchases.
- Restocked shelves promptly to ensure product availability for customers.
- Conducted inventory checks to ensure accurate stock counts.
- Conducted cleaning and maintenance of machines and store to uphold a safe environment.
- Opening and Closing of Store.
Shipping/Invoicing
New Creative Enterprises
Milford
05.2007 - 08.2007
- Coordinated shipping logistics for UPS and Fed Ex, overseeing timely dispatch of shipments.
- Maintained pre-shipment logs for UPS and Fed Ex, ensuring accurate records for shipments.
- Shipping Data Entry.
- Shipping Line Processor.
- Quality Control and Inspection.
- Managed materials for production, ensuring proper handling and efficiency.
- Contour Foam Machine Operator.
Customer Service/Equipment Specialist
Mr. Rental
Blanchester
05.2005 - 05.2007
- Prepared equipment for customer use through comprehensive checks and setup procedures to ensure optimal performance.
- Educated customers on machine operation and maintenance for enhanced user experience.
- Cleaned equipment to maintain functionality and safety standards for customer use.
- Customer Service.
- Loading and Unloading of Equipment.
Education
English, Algebra ll, Intro to Psychology, Intro to Philosophy, Public Speaking, Intro to Management, Intro to Sports Management
Wilmington College
Wilmington, Ohio01-2008
Diploma - Basic Course Study, Spanish I,II,III
Blanchester High School
Blanchester, Ohio01-2007
Emergency Preparedness, Firefighter I, Hazmat Technician
Jefferson Township Fire Department
Skills
- Installation, troubleshooting and repair of Access/CCTV/Security/Fire Systems
- Security system installation
- CCTV installation
- CCTV troubleshooting
- Access control management
- Fire alarm systems
- Alarm systems
- Intrusion detection
- Mobile Security Solutions
- Access Control Systems
- Structured Cabling
- Video surveillance systems
- Video surveillance
- Residential and commercial cable, internet and digital phone installation, troubleshooting and repair
- Low Voltage Wiring
- Electronics Troubleshooting
- Network Security Compliance
- Windows Server Management
- Database Management
- System integration
- Documentation Standards
- Inventory Control
- Shipping
- Invoicing
- Project management
- Crisis Management
- Decision-Making Under Pressure
- Supervisory Skills
- Collaboration Techniques
- Customer Service
- Business Continuity Planning
- Physical security
- Customer service
- Physical security
- Video surveillance
- Structured Cabling
- Video surveillance systems
- CCTV installation
Certification
- Emergency Preparedness, Jefferson Township Fire Department
- Firefighter I, Jefferson Township Fire Department
- Hazmat Technician, Jefferson Township Fire Department
- State of Ohio Firefighter 1
- State of Ohio Fire Protection License, 54.14.1118
- Axis Certified Professional, 529584655
Timeline
Fire and Security Technician
R+L Carriers
10.2019 - Current
Lead Technician
Amano McGann Inc.
06.2011 - 10.2019
Installation Technician
Precision Broadband
08.2010 - 05.2011
Disconnection Technician
Field Service Group
09.2009 - 08.2010
Recovery Agent
Hoffman Entertainment
10.2008 - 12.2010
Groundmen
Capital Electric
09.2008 - 01.2009
Clerk/Cashier
Toms Expessmart
05.2008 - 08.2008
Shipping/Invoicing
New Creative Enterprises
05.2007 - 08.2007
Customer Service/Equipment Specialist
Mr. Rental
05.2005 - 05.2007
English, Algebra ll, Intro to Psychology, Intro to Philosophy, Public Speaking, Intro to Management, Intro to Sports Management
Wilmington College
Diploma - Basic Course Study, Spanish I,II,III
Blanchester High School
Emergency Preparedness, Firefighter I, Hazmat Technician
Jefferson Township Fire Department