Richard Bumgarner
Castle Rock,CO
Summary
Skilled Fire Alarm Installation and Service Technician with a proven track record at Gulf Coast Fire & Integrations Inc., adept in fire alarm programming and delivering exceptional client relations. Excelled in reducing false alarms and enhancing safety through meticulous system troubleshooting and maintenance. Demonstrates strong adherence to OSHA safety regulations and NFPA knowledge, ensuring project success and client satisfaction. Reliable Fire Alarm Technician skilled in reading blueprints and instructions to fully understand project scope. Hardworking employee identifies system issues and resolves problems. Smart and determined with highly developed decision-making skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Fire Alarm Installation and Service Technician
Gulf Coast Fire & Integrations Inc.
Tampa, FL
04.2018 - 04.2024
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Responded to maintenance calls and troubleshot devices.
- Contributed to a safe working environment by following established safety protocols during every task.
- Read and understood product manuals and blueprints.
- Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall safety.
- Adhered to strict industry codes and regulations while performing installations or repairs, minimizing risk exposure for both clients and the company.
- Collaborated with local fire departments to conduct regular testing of emergency communication systems, ensuring a prompt response during emergencies.
- Assisted in the development of company policies and procedures related to fire alarm installation and maintenance, promoting consistency across all projects.
- Supported project managers in scheduling tasks, ordering materials, coordinating with subcontractors, assisting in successful project completion.
Fire Alarm Installation Technician
Advanced Engineered Systems
Tampa, FL
07.2016 - 05.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested components and systems to evaluate performance and identify concerns.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Customer Service Representative
Radiant Food Stores
Tampa, FL
09.2006 - 07.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
High School Diploma -
Alonso High School
Tampa, FL07.2006
Skills
- Access Control Systems
- Fire alarm programming
- CCTV Systems
- Low-voltage Systems
- OSHA Safety Regulations
- System Troubleshooting
- National Fire Protection Association knowledge
- Continuing education
- Schematic Interpretation
- Security System Integration
- Device Testing
- Local fire codes understanding
- Control panel configuration
- Installation and repairs
- Panel Terminations
- Heavy Lifting
- Written and verbal communication
- Professional Communication
- Blueprint Reading
- Field Device Terminations
- Equipment testing
- Client Relations
- System Repair
- Troubleshooting
- Fire Alarm System Wiring
- Codes Compliance
- Fire alarm installation
Accomplishments
Achieved the Rank of Eagle in the Boy Scouts of America in 2006.
Certification
- Licensed Fire Alarm Technician With State of Florida.
- FASA/BASA Certified
Timeline
Fire Alarm Installation and Service Technician
Gulf Coast Fire & Integrations Inc.
04.2018 - 04.2024
Fire Alarm Installation Technician
Advanced Engineered Systems
07.2016 - 05.2018
Customer Service Representative
Radiant Food Stores
09.2006 - 07.2016
High School Diploma -
Alonso High School