Frank Santellanes
Lancaster,United States
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, I am poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm. Excellent time management and problem-solving skills, known for reliability and adaptability. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Homes Project Manager III
OpenDoor
07.2021 - Current
- Oversee all aspects of the construction phase of custom home renovations.
- Develop and maintain project schedules and timelines to ensure successful project outcomes.
- Manage subcontractors and other project personnel to ensure quality work and adherence to project schedules.
- Ensure that project documentation, including contracts, change orders, and project plans, are complete and accurate
- Oversee all turnover activities.
- Perform due diligence inspections and estimate scoping on properties.
- Ensure timely and on-budget completion of all turns across the portfolio to minimize downtime and maximize revenue.
- Build out and manage appropriate staffing, contractor and vendor levels.
- Collaborate with stakeholders across the real estate team
Installation Services Manager
The Home Depot Home Services
04 2009 - 07 2021
- Project Management for the installation and repair of roof, siding and window projects.
- Ensuring connectivity with stake-holders and driving results across multiple markets.
- Responsible for recruiting, hiring, on-boarding and managing contractors.
- Responsible for the fulfillment of the project after the point of sale.
- Drive quality and customer service through management of the relationship with vendors.
- Job site visits, pre-installation and post installation inspection performed to ensure completion and quality.
Market Supervisor
Home Depot Measurement Services
- Assign routes to technicians in their designated territory.
- Review drawings, floorplan measurements and ensure work quality and completion.
- Resolve customer issues and conflicts.
- Assist and train technicians with computer CAD program.
- Built rapport and developed relationships with the Home Depot stores, customers and technicians to work collectively and drive success.
Education
High School Diploma -
Antelope Valley High
Lancaster, CA05.2006
Skills
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Decision-making
- Relationship building
- Adaptability
Certification
- EPA Certified Lead Renovator
- Osha 10 Certified
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Homes Project Manager III
OpenDoor
07.2021 - Current
Installation Services Manager
The Home Depot Home Services
04 2009 - 07 2021
Market Supervisor
Home Depot Measurement Services
High School Diploma -
Antelope Valley High
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