Frank Sawi
Bowie,Maryland
Summary
Proven leader and effective communicator, adept at fostering strong customer relationships and delivering exceptional service, as demonstrated. Excelled in fast-paced environments, showcasing adaptability and strong organizational skills. Achieved notable customer satisfaction, enhancing company reputation through diligent attention to detail and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Valet Driver
MJ Valet
01.2023 - 03.2024
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Welcomed arriving guests and explained car retrieval procedures.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Helped guests unload and load luggage.
Driver
Amazon
04.2021 - 01.2023
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Sales Representative
Shoe City
10.2018 - 02.2021
- Developed and maintained strong working relationships with professionals within assigned territory.
- Built diverse and consistent sales portfolio.
- Presented professional image consistent with company's brand values.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Bachelor of Science - Communications
Bowie State University
Bowie, MD05-2025
Skills
- Strong organizational skills
- Time management skills
- Exceptional communication and interpersonal skills
- Excellent listener
- Leadership
- Adaptability
- Customer service
- Ability to work independently and as part of a team
- Detail oriented and can handle multiple task simultaneously
- Teamwork
- Problem-solving
- Critical thinking
- Time management
Timeline
Valet Driver
MJ Valet
01.2023 - 03.2024
Driver
Amazon
04.2021 - 01.2023
Sales Representative
Shoe City
10.2018 - 02.2021
Bachelor of Science - Communications
Bowie State University
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