Frank Shannon
Guitar Technician
Ponte Vedra,FL
Summary
Organized Guitar Technician knowledgeable about operations of different musical instruments and repair requirements. Successful at keeping instruments in peak condition for private or professional use. History of satisfying customers with fast, high-quality work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guitar Technician
Liberty Music Inc.
08.2023 - Current
- Repaired and maintained quality of various instruments.
- Maintained inventory records of tools, spare parts, strings, accessories required for efficient operations.
- Maximized instrument longevity through regular maintenance, cleaning, and restringing services.
- Increased client satisfaction by offering knowledgeable advice on gear selection and setup options.
- Stayed up-to-date on industry trends, continually expanding knowledge of guitar-related products and technologies.
- Provided excellent customer service to artists, addressing their technical needs in a timely manner.
Team Member
Buccee's
02.2022 - 10.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
Night Manager
Tru By Hilton
04.2021 - 12.2021
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Created nightly shift task lists to assign duties to each employee.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
Front Desk Agent/Night Auditor
Embassy Suites Oceanfront Resort
01.2020 - 04.2021
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Confirmed relevant guest information and payment methods to prevent fraud.
Education
Associate of Arts - Guitar Technician
El Camino School of Music, Repair & Tech
Orlando, FL04.2023
High School Diploma -
Covenant Academy
Montgomery, AL2002
Skills
- Repairing
- Basic Set-up work
- Guitar Electronics
- Troubleshooting
- Floyd Rose Bridge Maintenance
- Fret Work
- Quality Control Analysis
- Critical Thinking
- Service Orientation
Affiliations
- Association of Stringed Instrument Artisans (ASIA)
- Guild of American Luthiers (GAL)
Certification
Touring Technician Development Program
El Camino School of Music
Timeline
Guitar Technician
Liberty Music Inc.
08.2023 - Current
Team Member
Buccee's
02.2022 - 10.2022
Night Manager
Tru By Hilton
04.2021 - 12.2021
Front Desk Agent/Night Auditor
Embassy Suites Oceanfront Resort
01.2020 - 04.2021
Associate of Arts - Guitar Technician
El Camino School of Music, Repair & Tech
High School Diploma -
Covenant Academy
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