Summary
Overview
Work History
Education
Skills
Custom
References
Timeline
Generic

Frank Tarantino

Bloomfield,NJ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Driver

Uber Eats Inc, LLC
Bloomfield, NJ
01.2023 - Current
  • Delivered food or groceries to customers in a timely and efficient manner.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Secured merchandise, avoiding damage during transportation.
  • Achieved consistently high customer scores due to exceptional service.
  • Kept accurate records of deliveries and customer signatures.
  • Interacted with customers pleasantly to meet needs.

DoorDash Driver

DoorDash
Bloomfield, NJ
01.2023 - Current
  • Managed time efficiently when making multiple stops along designated routes.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Kept accurate records of deliveries and customer signatures.
  • Delivered goods and services to customers on time and in excellent condition.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Interacted with customers pleasantly to meet needs.

3rd Key Manager

Aaon
Edison , NJ
05.2022 - 12.2023
  • Ensured compliance with company policies and regulations at all times.
  • Assisted Store Manager with scheduling shifts and managing staff.
  • Assisted with recruiting, interviewing and onboarding new staff members.
  • Identified potential areas for improvement in processes or procedures.
  • Managed store operations in the absence of the Store Manager when necessary.
  • Performed opening and closing duties including cash handling, setting alarms.
  • Trained new employees on store policies, procedures and daily operations.

Security Supervisor

Aaon
Elizabeth, NJ
02.2018 - 05.2022
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Reviewed incident reports submitted by subordinates for accuracy and completeness.
  • Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Developed and implemented preventative measures against accidents, thefts and other risks.

Cashier/Customer Service & Security

Forever 21
Elizabeth, NJ
03.2015 - 08.2018
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Performed other duties as assigned by management.

Small Business Owner

Fatcakes Pizza & Subs
Union City , NJ
04.2011 - 12.2013
  • Maintained relationships with existing clients by providing superior customer service.
  • Implemented quality assurance processes to ensure product excellence.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Developed strategic plans to increase profitability and efficiency.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Formed and sustained strategic relationships with clients.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Food Supervisor

Sonic
Totowa, NJ
04.2008 - 10.2011
  • Ensured that all health codes were strictly followed in the food preparation areas.
  • Maintained accurate inventory of all food items, supplies and equipment.
  • Inspected kitchens and storage areas for cleanliness, temperature control and organization.
  • Supervised, trained and evaluated kitchen staff on proper food handling techniques and safety procedures.
  • Monitored daily production schedules to ensure timely completion of orders.
  • Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
  • Adhered to company food, safety, quality and sanitation policies.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.

Cook's Assistant

Joey's Pizzeria
Belleville, NJ
04.2002 - 08.2007
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Distributed food to waiters and waitresses to serve customers.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Customer Service Cashier

Dairy Queen
Newark, NJ
03.2000 - 09.2001
  • Processed credit card transactions accurately and efficiently.
  • Operated cash registers to process payments for goods and services.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Greeted customers and provided friendly customer service.
  • Complied with all health and safety regulations while performing job duties.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers and responded to informational requests.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Informed customers of in-store promotions or pricing specials.

Cook's Assistant

Frank's Pizzeria & Restaurant
Newark, NJ
02.1998 - 03.2000
  • Cleaned and sanitized kitchen equipment, utensils and workstations.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Distributed food to waiters and waitresses to serve customers.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated equipment and machinery according to safety guidelines.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Cleaned and sanitized utensils, dishes or silverware.

Education

High School Diploma -

Hudson County School of Technology
Harrison, NJ
06-1998

Skills

  • Customer service
  • Time management
  • Safety compliance
  • Inventory management
  • Problem solving
  • Effective communication
  • Revenue generation
  • Daily logging
  • Patience and tact
  • Equipment monitoring
  • Verbal and written communication
  • Equipment operation
  • Friendly and outgoing
  • Delivery pickup
  • Spanish fluency
  • Customer rapport

Custom

To obtain a business that will utilize my skills and abilities while allowing me to be a viable member of the public sector.

References

References available upon request.

Timeline

Driver

Uber Eats Inc, LLC
01.2023 - Current

DoorDash Driver

DoorDash
01.2023 - Current

3rd Key Manager

Aaon
05.2022 - 12.2023

Security Supervisor

Aaon
02.2018 - 05.2022

Cashier/Customer Service & Security

Forever 21
03.2015 - 08.2018

Small Business Owner

Fatcakes Pizza & Subs
04.2011 - 12.2013

Food Supervisor

Sonic
04.2008 - 10.2011

Cook's Assistant

Joey's Pizzeria
04.2002 - 08.2007

Customer Service Cashier

Dairy Queen
03.2000 - 09.2001

Cook's Assistant

Frank's Pizzeria & Restaurant
02.1998 - 03.2000

High School Diploma -

Hudson County School of Technology

Similar Profiles

CREATE PROFILE