Summary
Overview
Work History
Education
Skills
Timeline
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Frank Tatum

Pembroke Pines,FL

Summary

Dynamic professional with a proven track record as a Yacht Charter Captain and Restaurant Owner, excelling in customer satisfaction and operational efficiency. Leveraged strong organizational skills at Proud Mary Restaurant to enhance service delivery, while ensuring safety and compliance. Recognized for developing tailored solutions and fostering client relationships at 3M Company.

Overview

41
41
years of professional experience

Work History

Yacht Charter Captain

Self-employeed
03.2010 - Current
  • Operate various Motor Yachts in south Florida water ways for private parties
  • Conducted safety briefings with guest for their safety
  • Attend to guest needs to make sure they have a great time 4.9 out of 5 star reviews
  • Deliver Yachts from Maine to Miami
  • Trained and mentored junior captains enhancing operational knowledge and adherence to protocols.

Restaurant Owner

Proud Mary Restaurant
03.2005 - 03.2015
  • Directed daily operations to enhance customer satisfaction and streamline service delivery.
  • Implemented inventory management systems to reduce waste and optimize supply chain efficiency.
  • Developed training programs for staff, improving team performance and service quality.
  • Analyzed customer feedback to refine menu offerings and elevate dining experience.

Sales Engineer

3M Company
03.1985 - 03.1994
  • Developed customized technical solutions to meet client specifications and enhance product performance.
  • Collaborated with sales teams to identify customer needs and deliver tailored presentations.
  • Conducted product demonstrations, showcasing features and benefits to potential clients.
  • Managed client relationships, providing ongoing support and resolving technical inquiries efficiently.

Education

Bachelor of Science - Electrical Engineering

Colorado State University
Fort Collins, CO

Skills

  • Analyzing customer expectations
  • Effective customer interaction
  • Strong organizational skills
  • Commitment to customer safety

Timeline

Yacht Charter Captain

Self-employeed
03.2010 - Current

Restaurant Owner

Proud Mary Restaurant
03.2005 - 03.2015

Sales Engineer

3M Company
03.1985 - 03.1994

Bachelor of Science - Electrical Engineering

Colorado State University

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