Frank V. Fatica

• Oversaw independent management of control center functional consoles, ensuring compliance with qualification standards.
• Having the responsibility and clear decision-making authority to alleviate operating emergencies, direct timely and appropriate real time actions to ensure reliability on a 24X7 basis during both normal and emergency conditions on the functional consoles they are qualified to work.
• Performs tasks on System assets as determined by the department utilizing discretion and judgment.
• Extensive use of commissioning, manipulating, and troubleshooting Self Healing Teams.

Performs extensive training with Associate Dispatchers as well as with peers.

• Expected to safely perform all associated tasks with the construction and maintenance of all overhead and underground facilities (excluding vaults, manholes, and hot compounds).
• Able to safely and efficiently troubleshoot and repair all distribution circuits and equipment both overhead (OH) and underground (UG).
• Must be responsible for working all jobs in accordance with company safety requirements, design standards and work methods.
• Able to be on-call as scheduled and generally available at other times as needed, ability to work independently and to work all hours as needed, day or night, weekends or holidays.

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.

• Coordinating staff.
• Observing the preparation and serving of food.
• Maintaining inventories.
• Adhering to food safety regulations.
• Administering payroll.
• Ensuring customer satisfaction.

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.