Frank Vital
Willowbrook,IL
Summary
Graduate from University of Illinois at Chicago with a focus in Criminal Justice and Psychology, equipped with a solid understanding of policing and investigative practices. Demonstrated ability to collaborate effectively and develop strategies aimed at crime reduction and proactive measures. Committed to applying educational background and skills in a dynamic organization that values hard work and dedication.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Police Officer
Hodgkins Police Department
Hodgkins, IL
12.2024 - Current
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Conducted traffic stops in accordance with departmental protocol.
- Responded to emergency calls, providing timely assistance to citizens.
- Prepared detailed reports on incidents and arrests for legal proceedings.
- Collaborated with community members to address safety concerns and build trust.
- Participated in training programs to enhance skills and knowledge in law enforcement.
- Engaged in crime prevention initiatives to reduce local criminal activity.
- Patrolled assigned areas to detect and prevent criminal activity.
- Gathered evidence, interviewed victims, and interviewed suspects to conduct thorough criminal investigations.
- Provided security at public events such as parades, concerts, or sporting events.
- Diffused active disturbances with de-escalation techniques.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Performed searches for missing persons using a variety of investigative methods.
Police Academy Recruit
Bellwood Police Department
Bellwood, IL
08.2024 - 12.2024
- Completed 16-week, 640-hour ILETSB certified police training academy.
- Collaborated with recruits from multiple agencies to achieve objectives and resolve challenges.
- Received training in firearms, crisis intervention, traffic stops, felony stops, and defensive tactics.
- Adhered to academy rules through consistent and punctual attendance.
- Engaged in daily physical fitness exercises to meet program requirements.
Community Service Officer
Tinley Park Police Department
Tinley Park, IL
09.2023 - 08.2024
- Enforced local ordinances related to noise complaints and animal control by coordinating with authorities.
- Supported law enforcement during emergencies by providing timely, accurate information for critical decisions.
- Enforced parking regulations by issuing citations and towing vehicles when necessary.
- Attended training sessions related to departmental procedures, first aid and CPR certification.
- Operated and maintained departmental equipment and vehicles to ensure readiness for community service tasks.
- Assisted in crossing guard duties, ensuring safety for school children during peak hours.
- Conducted regular foot and vehicle patrols to enhance community safety.
- Maintained detailed records of all incidents, ensuring accurate documentation and reporting.
- Managed administrative tasks, including record-keeping, data entry, filing, and report writing promptly.
- Utilized radio communication systems to report incidents and receive instructions from dispatch personnel.
Business Office Associate
CarMax
Hillside, IL
11.2021 - 08.2024
- Managed high call volumes while executing multiple tasks efficiently.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Compiled monthly sales tax returns accurately and submitted them on time.
- Prepared shipping packages by printing packing labels and verifying orders.
- Provided exceptional customer service, reflecting core CarMax values and mediating compliance with Illinois Secretary of State regulations.
- Fulfilled all transitional training requirements for handling vehicle-related issues effectively.
- Addressed discrepancies related to various Secretary of State statutes, ensuring asset protection compliance.
- Reconciled diverse transactions for retail and auction vehicle services accurately.
- Managed daily office operations and maintained organized filing systems.
- Supported team members by training new staff on office procedures.
Sales Consultant
CarMax
05.2021 - 11.2021
- Ensured customer-focused service to guide appropriate vehicle purchases.
- Provided detailed product knowledge to enhance customer purchasing decisions.
- Conducted vehicle appraisals to determine accurate trade-in values.
- Maintained up-to-date knowledge of automotive trends and market conditions.
- Developed strong relationships with clients to foster repeat business opportunities.
- Participated in regular training sessions on new products, services, and industry trends.
- Maintained integrity while handling large cash and cashless transactions following CarMax standards.
- Completed all necessary records and documentation to facilitate smooth customer transactions.
- Achieved individual and team sales goals in a competitive, high-energy environment.
- Communicated effectively across departments to enhance customer experience reflecting company values.
- Met sales milestones in CarMax training program by selling 64 vehicles individually.
Swing Manager
McDonald's
Countryside , IL
06.2016 - 05.2021
- Reconciled daily transactions and balanced cash registers, depositing restaurant earnings at bank.
- Enforced staff performance standards to ensure consistent, positive customer experiences.
- Prepared and led food service training programs, teaching staff tasks including order input and inventory stocking.
- Supervised team of 7 to 15 employees, fostering a positive and productive atmosphere.
- Managed over $1,000 in cash and card transactions daily with accuracy.
- Ensured adherence to safety standards in compliance with OSHA regulations.
Education
Some College (No Degree) - Cook County Police Academy
Triton College
River Grove, IL12-2024
Bachelor of Arts - Criminal Law And Justice and a minor in Psychology
University of Illinois At Chicago
Chicago05-2022
High School Diploma -
Lyons Township High School
La Grange05.2018
Skills
- Staff leadership
- Time management
- Critical thinking
- Trilingual communication
- Community engagement
- Report writing
- Criminal investigation
Accomplishments
Attended and graduated from Cook County's 16 week Police Academy.
Certification
LEADS certified
Timeline
Police Officer
Hodgkins Police Department
12.2024 - Current
Police Academy Recruit
Bellwood Police Department
08.2024 - 12.2024
Community Service Officer
Tinley Park Police Department
09.2023 - 08.2024
Business Office Associate
CarMax
11.2021 - 08.2024
Sales Consultant
CarMax
05.2021 - 11.2021
Swing Manager
McDonald's
06.2016 - 05.2021
Bachelor of Arts - Criminal Law And Justice and a minor in Psychology
University of Illinois At Chicago
High School Diploma -
Lyons Township High School
Some College (No Degree) - Cook County Police Academy
Triton College