FRANK YOUNG
New Orleans,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working with all types of clients. Looking for a new role where hard work, positivity, and dedication will be highly valued. Communicative and team-oriented. Fast learner and a capable leader. Experience in the fitness industry, sports industry, sales, and customer relations. Background as a certified personal fitness trainer with specialization in providing personalized attention and professional instruction to maximize clients' health and fitness goals.
Overview
4
4
years of professional experience
Work History
Personal Trainer / Manager
Snap Fitness
New Orleans, LA
02.2023 - Current
- Communicated with clients to determine goals and performed client assessments.
- Built and established lasting relationships using encouragement and personal support.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Waiter
Sunny Side Up Restaurant
New Orleans, LA
07.2022 - 02.2023
- Temporary job while determining the length of time I would be living in the New Orleans area.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed opening and closing checklists, including restocking items and reconciling cash drawer.
Personal Trainer
Club4Fitness
Birmingham, Alabama
07.2021 - 05.2022
- Specialized in muscle-building & hypertrophy style training.
- Communicated with clients to determine goals and performed client assessments.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Focused on aiding clients with comprehending anatomy, biomechanics, and exercise form.
Manager
Anytime Fitness
Trussville, AL
08.2020 - 03.2021
- Restarted a gym that had been shut down for four months. I was responsible for handling all aspects of the re-opening.
- Increased customer base, which started at zero, and market share by promoting product through diverse channels.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Extended and repaired customer relationships through extensive communication and tried-and-true marketing strategies.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
- Created fitness programs for members.
- Generated reports to assess performance and make adjustments.
Education
Certified Personal Trainer (CPT) -
National Academy of Sports Medicine (NASM)
07.2021
CPR/AED Certified -
National Academy of Sports Medicine (NASM)
07.2021
Bachelor of Science - Sport Management
University of Georgia
Athens, GA08.2020
Skills
- Communication skills
- Sales experience
- Multi-tasking
- Customer relations
- Marketing strategies
- Problem-solving skills
- Relationship development
- Adaptability
- Teaching strategies
- Problem-solving abilities
- Fitness assessments
- Fitness Program Development
- Understanding of human anatomy
- Fitness equipment operation
- Nutritional Knowledge
Timeline
Personal Trainer / Manager
Snap Fitness
02.2023 - Current
Waiter
Sunny Side Up Restaurant
07.2022 - 02.2023
Personal Trainer
Club4Fitness
07.2021 - 05.2022
Manager
Anytime Fitness
08.2020 - 03.2021
Certified Personal Trainer (CPT) -
National Academy of Sports Medicine (NASM)
CPR/AED Certified -
National Academy of Sports Medicine (NASM)
Bachelor of Science - Sport Management
University of Georgia
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