Frank Zelenka

• Maintained clean and orderly work station.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
• Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
• Maintained a clean and organized store environment for improved customer experience.
• Managed inventory and restocked shelves as needed to maintain adequate product availability.

• Ensured timely fulfillment of custom orders by efficiently processing special requests from customers.
• Followed strict food safety protocol as outlined by State food handling guidelines.
• Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
• Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.
• Facilitated seamless order processing through accurate record-keeping and clear communication with other departments.
• Greeted and interacted with diverse customer base, serving needs on individual basis.

Make schedules for employees

Deal with employees and customers

Make sure fast service

• Cleaned and organized condiment and beverage stations to maintain tidiness.
• Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
• Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
• Accurately handled cash register transactions while providing excellent customer service.
• Resolved customer complaints independently or with aid of supervisor.
• Operated and sanitized kitchen and food preparation equipment.
• Greeted over Number customers per day and communicated effectively to obtain accurate orders.
• Provided customers with information on specials and discount deals.
• Assisted counter staff in packing ready orders and distributing to customers.
• Completed order entries and verified correctness with customers to reduce post-order errors.
• Made change and issued receipts or tickets to customers for each transaction.
• Properly maintained and operated cash register and POS system to swiftly process payments.
• Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
• Provided beverage cups and condiments to increase customer convenience
• Utilised proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
• Learned duties for various positions and provided backup at key times.
• Performed cash, card and check transactions to complete customer purchases.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Used POS system to enter orders, process payments and issue receipts.
• Handled cash with high accuracy and took care to check bills for fraud.
• Operated cash register to record transactions accurately and efficiently.
• Worked with floor team and managers to meet wide range of customer needs.
• Processed refunds and exchanges in accordance with company policy.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Identified and resolved discrepancies and errors in customer accounts.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Lifted up to Number pounds at once and used forklift to move heavier loads.