Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Frankelly Santiago

Frankelly Santiago

Springfield,MO

Summary

Dynamic and reliable professional with a track record of enhancing delivery efficiency and customer satisfaction at Prime Inc. Fluent in Spanish with a CDL A License and HAZMAT endorsement, I excel in problem-solving and teamwork. Demonstrated ability to maintain high standards of professionalism and safety, contributing to a significant improvement in operational performance.

Overview

3
3
years of professional experience

Work History

FedEx Delivery Driver

Statler Logistics
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

Retail Worker

Disabled American Veterans: Red Racks
09.2024 - 10.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Warehouse Worker /Warehouse Delivery Driver

Southern Supply
07.2024 - 09.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

CDL A OTR Truck Driver

Prime Inc.
03.2022 - 07.2024
  • Assisted in loading/unloading when necessary, contributing to a more efficient overall process from start to finish.
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Handled hazardous materials according to regulations upon completion of relevant certification courses.
  • Maintained accurate logs of hours driven, mileage, and expenses for proper reporting.
  • Continuously updated job-specific knowledge through industry training programs and workshops for enhanced performance.
  • Navigated various weather conditions safely, resulting in zero accidents or delays due to weather-related issues.
  • Completed regular maintenance tasks on the truck to minimize breakdowns and increase operational efficiency.
  • Adapted quickly to changing road conditions by making swift decisions that ensured safe travel without compromising deadlines.

Education

Bachelor of Science - Information Technology

Suny Cobleskill Agriculture & Technology
Cobleskill, NY
12-2022

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Problem-solving
  • Dependable and reliable
  • FLUENT IN Spanish
  • Current CDL A License
  • Physical stamina
  • HAZMAT endorsement
  • Basic vehicle repair

Accomplishments

  • Received 1 Year Safety Jacket & achievement award at Prime Inc. in March, 2023.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Limited Working

Timeline

FedEx Delivery Driver

Statler Logistics
11.2024 - Current

Retail Worker

Disabled American Veterans: Red Racks
09.2024 - 10.2024

Warehouse Worker /Warehouse Delivery Driver

Southern Supply
07.2024 - 09.2024

CDL A OTR Truck Driver

Prime Inc.
03.2022 - 07.2024

Bachelor of Science - Information Technology

Suny Cobleskill Agriculture & Technology

Similar Profiles

CREATE PROFILE
Frankelly Santiago