Frankie berry
Loganville,GA
Summary
Committed and versatile student leader and employee with achievements in facility management, community education, conducting research and analysis, interaction with vendors, and supporting teams. Respected employee and community activist with excellent interpersonal skills; interacts with individuals from diverse populations, demographics, and professional levels.
Professional cybersecurity specialist skilled in threat analysis, network security, and incident response. Strong focus on team collaboration and achieving results, adapting to changing needs seamlessly. Known for robust problem-solving abilities, strategic thinking, and effective communication. Expertise includes risk management, vulnerability assessments, and regulatory compliance.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Customer Service, Cash handling
WholeFoods
01.2018 - Current
Pool Attendant
Parsons Village Owners, Inc
01.2017 - Current
- Maintenance of a community pool in 198 unit community housing association, including but not limited to cleaning the facility and reviewing chemical levels
- Maintenance of records, cash flow, and supply levels
- Daily interaction with and assistance to residents and guests
Environmental Educator
Sustainable Morristown
01.2017 - Current
- Optimized and streamlined multiple innovative initiatives to inform the community about environmental issues
- Helped organize a city fair with multiple environmental groups and interfaced with companies involved such as Covanta and CCL Citizens Climate Lobby
- Collaborated with municipal officials and educated concerns of citizens on the effects that humans have on the environment
Security Officer
Phonix at Brasleton
12.2023 - 11.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
QC Analyst
NJ Lenders
01.2018 - 11.2020
- Developed and maintained quality assurance procedure documentation.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed training materials, SOPs, and work instructions to supplement new team member onboarding.
- Edited, proofed, and critiqued internal documents to improve clarity.
- Participated in departmental meetings to establish short- and long-term strategy.
- Coordinated with suppliers to establish robust incoming inspection protocols, ensuring consistent raw material quality throughout supply chain partnerships.
- Assisted in the continuous improvement of quality control systems through regular audits, feedback, and process updates.
General Maintenance Manager
The Club at Headquarters Plaza
01.2014 - 12.2017
- General maintenance of a 10,000 square foot gym used by members and hotel guests
- Maintenance and installation of new equipment and monitored the cleanliness of the facility; diagnosis and repair of pool pumps and filtering system; review of chemical levels; and reconcile inventory discrepancies, report any stock issues to management and interacted with supply vendors
- Daily interaction with management, members, guess and employees to assess and address their concerns
Education
Undergraduate Certificate in Cybersecurity - Cyber Security
Grand Canyon University
Phoenix, AZ02-2025
No Degree - Architecture
Union County College
Cranford, NJ09-2015
Skills
- Community and Civil Relations Building
- Research and Analysis
- Project Management
- Public Speaker
- Educator
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Network security
- Digital forensics
Security analytics
Application security
Malware analysis
Network protocols
Firewall configuration
Threat analysis
Data security
References
Upon Request
Technicalskills
- Mac OS
- Windows OS
Awards
UMDNJ School of Health Related Professionals, Educational Opportunity Fund Summer Program, Certificate of Completion, 08/01/12
Volunteer Experience
Sustainable Morristown, Morristown, NJ, Environmental Educator, 01/01/17, 12/31/17, Optimized and streamlined multiple innovative initiatives to inform the community about environmental issues., Helped organize a city fair with multiple environmental groups and interfaced with companies involved such as Covanta and CCL Citizens Climate Lobby., Collaborated with municipal officials and educated concerns of citizens on the effects that humans have on the environment.
Certification
Undergraduate Certificate in Cybersecurity Foundations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Security Officer
Phonix at Brasleton
12.2023 - 11.2024
QC Analyst
NJ Lenders
01.2018 - 11.2020
Customer Service, Cash handling
WholeFoods
01.2018 - Current
Pool Attendant
Parsons Village Owners, Inc
01.2017 - Current
Environmental Educator
Sustainable Morristown
01.2017 - Current
General Maintenance Manager
The Club at Headquarters Plaza
01.2014 - 12.2017
Undergraduate Certificate in Cybersecurity - Cyber Security
Grand Canyon University
No Degree - Architecture
Union County College
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