Frankie Conner
Pekin,IL
Summary
Dynamic leader with extensive experience at Rivian, specializing in continuous improvement through strong team cohesion and collaboration. Expertise in coaching, prioritizing safety, and driving initiatives that consistently exceed BIQ standards. Proven track record in team building and effective issue resolution has led to substantial enhancements in process efficiency. Committed to fostering an empowering work environment that elevates overall performance and inspires team members to achieve their best.
Overview
7
7
years of professional experience
Work History
R2 Team Leader
Rivian
Normal, IL
02.2025 - Current
- Led cross-functional teams to enhance project workflows and achieve operational goals.
- Developed JES's to improve team performance and knowledge retention.
- Implemented process improvements that reduced turnaround times on key deliverables.
- Conducted team meetings to ensure alignment on objectives and address challenges in a timely manner.
- Monitored RC tracking and escalated issues to relevant stakeholders for expedited improvements.
- Engaged with design and residential engineers to address and rectify multi-year door cladding and fender flare challenges.
- Developed and implemented daily coaching strategies to support team member growth and development.
- Performed thorough defect repairs and facilitated buy-off procedures within MES to maintain operational standards.
- Monitored processes with a focus on safety, quality, and continuous improvement to ensure compliance with BIQ standards.
- Ensured adherence to daily 5's practices to maintain workplace organization and safety.
- Contributed to Kizan events by sharing perspectives and collaborating with colleagues to enhance overall project outcomes.
- Conducted root cause analysis by escalating issues and employing the 'why' method to enhance problem-solving efficiency.
R1 Team Leader
Rivian
Normal, IL
05.2022 - 02.2025
- Developed and implemented daily coaching strategies to support team member growth and development.
- Performed thorough defect repairs and facilitated buy-off procedures within MES to maintain operational standards.
- Monitored processes with a focus on safety, quality, and continuous improvement to ensure compliance with BIQ standards.
- Ensured adherence to daily 5's practices to maintain workplace organization and safety.
- Contributed to Kizan events by sharing perspectives and collaborating with colleagues to enhance overall project outcomes.
- Conducted root cause analysis by escalating issues and employing the 'why' method to enhance problem-solving efficiency.
- Areas of Expertise: Chassis 1, Island, Final 1, Final 2, and Trim 3.
R1 Team Member
Rivian
Normal, IL
06.2021 - 05.2022
- Adhered to JES standards within the station to maintain BIQ safety and achieve tact time objectives.
- Adhered to safety regulations by wearing appropriate personal protective equipment (PPE) during all operational tasks.
- Maintained adherence to 5S principles to support operational excellence and safety.
- Conducted systematic trials with process engineers and manufacturing engineers to drive continuous improvement across all assigned stations.
- Mastered complete assembly process for chassis 1 and skateboard dress-up as a collaborative team member.
- Acted as a versatile resource, assisting team leads and fellow team members in achieving project goals.
Call Center Supervisor
Results Companies
Streator, IL
07.2019 - 06.2021
- Evaluated and refined sales agents' adherence to sales scripts, driving consistency in sales execution and customer interactions.
- Reviewed agent calls for adherence to sales scripts and compliance with organizational guidelines, ensuring quality assurance.
- Facilitated idea exchange with SiriusXM during round table meetings to enhance sales performance.
Education
No Degree - Sales And Customer Service Certificate in Business
Illinois Valley Community College
Oglesby, ILReceived My High School Diploma
Streator Township High School
Streator, IL05-2015
Skills
- Proficient in LV harness repair techniques
- MARS buy-off qualification obtained
- Proficient in lockout/tagout safety protocols
- JES process expertise
- Proficient in battery safety standards
- Proficient in driver certification 101, 201, and 2021
- Performance coaching
- Clear and concise communication
- Effective troubleshooting abilities
- Team morale enhancement
- Collaborative team development
- Strategic task assignment
- Facilitating team meetings
Timeline
R2 Team Leader
Rivian
02.2025 - Current
R1 Team Leader
Rivian
05.2022 - 02.2025
R1 Team Member
Rivian
06.2021 - 05.2022
Call Center Supervisor
Results Companies
07.2019 - 06.2021
Received My High School Diploma
Streator Township High School
No Degree - Sales And Customer Service Certificate in Business
Illinois Valley Community College
Education and Training
other,other