Frankie Iovine
Union Grove
Summary
Detail-oriented Phlebotomist experienced in venipuncture techniques and patient interaction within clinical environments. Ensured accurate specimen collection through adherence to safety protocols while fostering patient comfort and a calm atmosphere during procedures. Collaborated with healthcare teams to enhance patient care and safety through effective communication and problem-solving skills.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Phlebotomist
Advocate Aurora Health Care
Kenosha, WI
09.2022 - Current
- I am currently working as a Phlebotomist at the Kenosha Aurora hospital. While working here I switch between inpatient and outpatient, respond to codes and help nurses with difficult draws in units like EMR, ICU and NICU. I am also working in our send outs area, making sure specimens are packaged properly and sent to their correct labs. My role also includes helping the techs by centrifuging and aliquoting specimens.
- Major Accomplishments
- Developed skills by learning from experienced colleagues on a daily basis and learning from other phlebotomists that have been in the field for over 20 years
- Expanded understanding of specimen handling and testing in the lab regarding specimens, what tests are used for and how to properly handle specimens
- Training new employees
- Collected blood samples for laboratory testing, ensuring patient comfort and safety.
- Processed and labeled specimens accurately to prevent misdiagnosis.
Phlebotomist
Advocate Aurora Health Care
Aurora, IL
07.2023 - 01.2024
- Facilitated specimen processing, patient care, blood draws, quality control, and supply ordering while maintaining clean workspaces across Aurora and Naperville clinic locations.
- Major Accomplishments
- Adapted swiftly to new work environments, enhancing operational efficiency.
- Pursued continuous skill development and job-related knowledge to improve service delivery.
- Maintained compliance with infection control protocols and safety regulations.
- Monitored inventory levels of supplies, ensuring adequate stock for procedures.
- I collaborated with healthcare team to streamline patient flow during high-demand periods.
Phlebotomist
Froedtert South
Kenosha, WI
01.2022 - 09.2022
- While working at Froedtert south as a phlebotomist. I worked in both outpatient and inpatient settings. While working in diagnostic outpatient my responsibilities include Covid, MRSA, TB and Strep testing, along with taking blood and urine samples. While in diagnostics, I worked in the cancer center. This helped me to become a better phlebotomist by drawing blood from chemo patients, which can be a difficult task. While working inpatient, I am responsible for responding to codes, traumas and rapid responses along with going floor to floor to take blood samples from an array of patients.
- Assisted in training new phlebotomists on best practices and techniques.
- Major accomplishments
- Understanding lab work and how to process different tests.
- Taking blood samples and becoming proficient at it.
- Understanding the correct order and process of each different test and samples.
CNA
Grapetree Medical Staffing
Multiple
06.2021 - 01.2022
- While working at Grapetree Medical staffing as a per diem agency CNA, my day to day was different due to being at different facilities across southeastern Wisconsin. However, ADLs, geriatric care, wound care, and consistently providing a high quality of life for residents was always a part of any CNA job.
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, improving overall patient care quality.
- Major Accomplishments
- Enhancing my skills by working in sometimes extremely understaffed environments
- Learning to be able to adapt to new environments
- Memorizing hundreds of residents routines across multiple facilities
CNA
Worldwide Travel Agency
Union Grove
02.2021 - 06.2021
- While being staffed at Worldwide, I worked at the veterans home in Union Grove. My duties include ADLs (bathing, toileting, etc.), resident care, geriatrics, and making sure my residents are living clean, comfortably and happily.
- Led initiatives for improvement in patient satisfaction through feedback collection and process refinement.
- Major Accomplishments
- Memorized the routines of 280 different residents between 8 different units and two different buildings.
- Having the flexibility and skill set to be able to work on any unit wherever needed.
CNA
The Legacy at St.Josephs
Pleasant Prairie, WI
06.2019 - 02.2021
- Fulfilled CNA duties such as ADLs, resident care and keeping the highest standard of resident health and cleanliness. Along with passing medication and extensive charting.
- Major Accomplishment
- Worked with the company faithfully and became a medication aide alongside being a CNA.
- I started this job as a brand new CNA and within a year I became skilled and informed enough to start training new hires.
- Monitored vital signs and reported changes to healthcare team, enhancing response time for patient needs.
- Trained new CNAs on best practices in patient care and safety protocols, fostering a collaborative work environment.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
HS Diploma -
Bradford High School
Kenosha, WI06-2017
Associates - Nursing
Gateway Technical College
Kenosha, WI07-2026
Associates - Nursing
College of Dupage
Glen Elyn, IL09-2025
Skills
- Venipuncture
- Order of draw
- Blood culture collection
- Capillary puncture
- Butterfly needle technique
- Syringe method
- Microbiology sampling
- Specimen handling
- Patient care
- Vital signs monitoring
- Basic life support
- HIPAA compliance
- Attention to detail
- Complex Problem-solving
- Wound care management
- Patient assessment
- Maintaining confidentiality
Accomplishments
- Educated many phlebotomy students on venipuncture and capillary puncture techniques.
- Achieved 100% contamination free blood cultures in 2025
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certification
- BLS/CPR - updated March 2025
- CNA - License number 388307
- CBRF Med pass - Trained at St. Joseph’s CBRF
- Phlebotomist- trained through Froedtert South
LANGUAGES
English
Timeline
Phlebotomist
Advocate Aurora Health Care
07.2023 - 01.2024
Phlebotomist
Advocate Aurora Health Care
09.2022 - Current
Phlebotomist
Froedtert South
01.2022 - 09.2022
CNA
Grapetree Medical Staffing
06.2021 - 01.2022
CNA
Worldwide Travel Agency
02.2021 - 06.2021
CNA
The Legacy at St.Josephs
06.2019 - 02.2021
Associates - Nursing
College of Dupage
Associates - Nursing
Gateway Technical College
HS Diploma -
Bradford High School