Summary
Overview
Work History
Education
Skills
Timeline

Frank Robbins

Entergy
Vaiden,MS
27
years of professional experience

Experienced with network installation, maintenance, and troubleshooting. Utilizes technical skills to ensure optimal performance and minimal downtime. Knowledge of industry standards and safety protocols.

Work History

Telecommunications Technician

6 Years 10 Months
Entergy | 12.2019 - Current
  • Troubleshot telecommunications circuits, isolating faults and restoring service quickly.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Maintained microwave, fiber optic, and radio communications supporting utility operations.
  • Performed preventive maintenance on communication sites, batteries, and backup power systems.
  • Installed, configured, and tested network equipment, telephony, and carrier systems.
  • Interpreted schematics, drawings, and signal paths to verify accurate system operation.
  • Coordinated outage response with field crews to support reliable grid communications.
  • Mentored technicians on safe work practices, troubleshooting methods, and telecom standards.
  • Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.

Digital Technician and Service Technician

14 Years 9 Months
AT&T | 03.2005 - 12.2019
  • Diagnosed digital service issues using test equipment and network diagnostics.
  • Installed and maintained customer premises equipment, gateways, and wiring.
  • Restored connectivity by isolating faults across fiber, coax, and data lines.
  • Tracked service orders, repair notes, and network changes in technical systems.
  • Coordinated with field teams to resolve escalated outages and complex service problems.
  • Verified signal quality, routing, and configuration accuracy before closing tickets.
  • Mentored technicians on troubleshooting procedures, safety practices, and equipment standards.

Journeyman Electrician

1 Year
TAM Electric Company | 01.2003 - 01.2004
  • Installed branch circuits, fixtures, panels, and conduit for commercial and industrial projects.
  • Diagnosed electrical faults using test equipment, drawings, and code requirements.
  • Interpreted blueprints, schematics, and specifications to complete accurate wiring layouts.
  • Inspected installations for NEC compliance, quality standards, and proper workmanship.
  • Maintained service equipment, motors, breakers, and control systems for reliable operation.
  • Coordinated daily work with crews, contractors, and supervisors to keep projects on schedule.

Apprentice Electrician

1 Year
American Electrical Contractor | 01.2000 - 01.2001
  • Installed conduit, wiring, and devices according to blueprints and electrical codes.
  • Interpreted drawings and schematics to route wiring and complete rough-in work accurately.
  • Tested electrical components with multimeters and meters to verify proper operation and continuity.
  • Assisted journeymen with troubleshooting circuits, panels, and fixtures on active job sites.
  • Maintained tools, materials, and work areas to support safe, efficient project progress.

Education

Journeyman Inside Wireman - Electrical Wiring

National Joint Apprenticeship And Training Committee | Memphis, Tennessee | 05.2004

High School Diploma

Horn Lake High School | Horn Lake, Mississippi | 05.1995

Skills

Telecommunications Equipment Installation
Fiber Optic Installation
Fiber optic splicing
Telecom maintenance
Troubleshooting
Troubleshooting techniques
Safety practices
Commercial Drone Pilot Certification
Backhoe Operator Certification

Timeline

Telecommunications Technician

Entergy
12.2019 - CurrentRead More

Digital Technician and Service Technician

AT&T
03.2005 - 12.2019Read More

Journeyman Electrician

TAM Electric Company
01.2003 - 01.2004Read More

Apprentice Electrician

American Electrical Contractor
01.2000 - 01.2001Read More

Horn Lake High School

High School Diploma
Read More

National Joint Apprenticeship And Training Committee

Journeyman Inside Wireman from Electrical Wiring
Read More
Frank Robbins