Experienced with network installation, maintenance, and troubleshooting. Utilizes technical skills to ensure optimal performance and minimal downtime. Knowledge of industry standards and safety protocols.
Work History
Telecommunications Technician
6 Years 10 Months
Entergy | 12.2019 - Current
Troubleshot telecommunications circuits, isolating faults and restoring service quickly.
Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
Maintained microwave, fiber optic, and radio communications supporting utility operations.
Performed preventive maintenance on communication sites, batteries, and backup power systems.
Installed, configured, and tested network equipment, telephony, and carrier systems.
Interpreted schematics, drawings, and signal paths to verify accurate system operation.
Coordinated outage response with field crews to support reliable grid communications.
Mentored technicians on safe work practices, troubleshooting methods, and telecom standards.
Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
Digital Technician and Service Technician
14 Years 9 Months
AT&T | 03.2005 - 12.2019
Diagnosed digital service issues using test equipment and network diagnostics.
Installed and maintained customer premises equipment, gateways, and wiring.
Restored connectivity by isolating faults across fiber, coax, and data lines.
Tracked service orders, repair notes, and network changes in technical systems.
Coordinated with field teams to resolve escalated outages and complex service problems.
Verified signal quality, routing, and configuration accuracy before closing tickets.
Mentored technicians on troubleshooting procedures, safety practices, and equipment standards.
Journeyman Electrician
1 Year
TAM Electric Company | 01.2003 - 01.2004
Installed branch circuits, fixtures, panels, and conduit for commercial and industrial projects.
Diagnosed electrical faults using test equipment, drawings, and code requirements.
Interpreted blueprints, schematics, and specifications to complete accurate wiring layouts.
Inspected installations for NEC compliance, quality standards, and proper workmanship.
Maintained service equipment, motors, breakers, and control systems for reliable operation.
Coordinated daily work with crews, contractors, and supervisors to keep projects on schedule.
Apprentice Electrician
1 Year
American Electrical Contractor | 01.2000 - 01.2001
Installed conduit, wiring, and devices according to blueprints and electrical codes.
Interpreted drawings and schematics to route wiring and complete rough-in work accurately.
Tested electrical components with multimeters and meters to verify proper operation and continuity.
Assisted journeymen with troubleshooting circuits, panels, and fixtures on active job sites.
Maintained tools, materials, and work areas to support safe, efficient project progress.
Education
Journeyman Inside Wireman - Electrical Wiring
National Joint Apprenticeship And Training Committee | Memphis, Tennessee | 05.2004
High School Diploma
Horn Lake High School | Horn Lake, Mississippi | 05.1995
Skills
Telecommunications Equipment Installation
Fiber Optic Installation
Fiber optic splicing
Telecom maintenance
Troubleshooting
Troubleshooting techniques
Safety practices
Commercial Drone Pilot Certification
Backhoe Operator Certification
Timeline
Telecommunications Technician
Entergy
12.2019 - CurrentRead More
Digital Technician and Service Technician
AT&T
03.2005 - 12.2019Read More
Journeyman Electrician
TAM Electric Company
01.2003 - 01.2004Read More
Apprentice Electrician
American Electrical Contractor
01.2000 - 01.2001Read More
Horn Lake High School
High School Diploma
Read More
National Joint Apprenticeship And Training Committee