Open To Work
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Frankie Canal
Bluff City,TN
Summary
Dynamic professional with extensive experience in customer service and administrative support Proven ability to enhance guest relations and manage confidential information with precision. Skilled in Microsoft Office and adept at resolving client issues promptly, ensuring a seamless experience for all stakeholders.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Hostess/Server
Chick-fil-A Restaurants
Bristol, TN
08.2024 - Current
- Welcomed guests with a warm and friendly demeanor, ensuring a positive first impression
- Delivered food to customers promptly, enhancing dining experience.
- Assisted customers in dining room while maintaining cleanliness of tables, floors, and restrooms.
Accounting Clerk
Bright Services
Bristol, TN
02.2022 - 03.2024
- Organized and copied tax documents for CPA, facilitating efficient tax preparation.
- Entered invoices and receipts into QuickBooks and Excel and balanced accounts. Preformed other various office duties.
- Entered invoices and receipts into QuickBooks and Excel and balanced accounts. Performed other various office duties.
- Managed and maintained accurate filing system for all company documents, ensuring easy retrieval and organization
- Managed incoming and outgoing mail distribution, ensuring timely delivery to recipients and enhancing office communication.
- Resolved customer complaints or issues promptly through effective communication skills
- Provided administrative support to various departments by handling phone calls, responding to inquiries, and directing visitors
- Trained new clerical staff members on office procedures including proper use of equipment
- Handled incoming and outgoing mail distribution, ensuring timely delivery to appropriate recipients
CSR-Medline
Frontier Health
Bristol, TN
09.2019 - 11.2021
- Working in a call center scheduling appointments and sending refill request and related medical information to Nurses at various locations
- Checking in clients scheduled for IOP classes and Therapy
- Audited client charts and entering ASI's into the State Of Tennessee website
- Scanned and uploaded documents in TIER system while performing various office duties.
Customer Service Representative
Staff-Pro
Johnson City, TN
04.2019 - 09.2019
- Answered switchboard and conducted phone assessments to facilitate client intake
- Checked in clients and updated records in computer system
- Scanned and uploaded client documents for secure digital record-keeping
Accounting Clerk
Bright Services
Bristol, TN
11.2018 - 04.2019
- Performed data entry for payroll and balanced hours worked in Excel and MDS system to ensure accurate compensation
- Uploaded documents into Unity system using Excel and Word for I-9 compliance related to new employee hires' security clearance across various company positions
- Updated vendor details in supplier database to improve information accuracy and support procurement processes.
Education
Electronics Technology - Certificate
Florida Technical College
Tampa, FL06-1989
High school diploma or GED -
South East High School
Bradenton, FL06-1982
Certification
Driver's License
Additional Information - Work Authorization
Authorized to work in the US for any employer
Work Preference
Job Search Status
Open to workWork Type
Part TimeSalary Range
$30000/yr - $200000/yrTimeline
Hostess/Server
Chick-fil-A Restaurants
08.2024 - Current
Accounting Clerk
Bright Services
02.2022 - 03.2024
CSR-Medline
Frontier Health
09.2019 - 11.2021
Customer Service Representative
Staff-Pro
04.2019 - 09.2019
Accounting Clerk
Bright Services
11.2018 - 04.2019
Electronics Technology - Certificate
Florida Technical College
High school diploma or GED -
South East High School