Frankie Shea
Shirley,USA
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
11
11
years of professional experience
Work History
Medical Assistant
New York Cancer & Blood Specialists
Shirley, USA
02.2024 - Current
- Provided compassionate, patient-centered communication, ensuring patients felt supported while strictly maintaining the confidentiality of all medical information in compliance with HIPAA guidelines.
- Provided care management services, including monitoring client progress, and coordinating with other healthcare providers.
- Developed strong relationships with clients by providing ongoing support and encouragement.
- Maintained accurate records of client information, including medical history, medications, goals, and progress notes.
- Delivered comprehensive training to new staff in chronic care management practices.
- Assisted in identifying and enrolling eligible patients in the chronic care management program.
Overnight Team Lead
Walmart Supercenter
Yaphank, USA
09.2022 - 12.2023
- Increased overnight productivity by implementing efficient task delegation and team management strategies
- Enhanced employee retention through supportive leadership and prioritizing open communication channels
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations
- Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation
- Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels
Medical Assistant
Healthsure
Medford, USA
02.2014 - 04.2016
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions
- Sanitized, restocked, and organized exam rooms, and medical equipment
Education
Medical Assistant Certificate -
HUNTER BUSINESS SCHOOL
Medford, NY01.2014
High school diploma -
WILLIAM FLOYD HIGH SCHOOL
Mastic Beach, NY06.2005
Skills
- ACLS and BLS certified
- Continuity of care
- Multitasking Abilities
- Empathic communication
- Problem-solving aptitude
- Good Telephone Etiquette
- Training & Development
Timeline
Medical Assistant
New York Cancer & Blood Specialists
02.2024 - Current
Overnight Team Lead
Walmart Supercenter
09.2022 - 12.2023
Medical Assistant
Healthsure
02.2014 - 04.2016
Medical Assistant Certificate -
HUNTER BUSINESS SCHOOL
High school diploma -
WILLIAM FLOYD HIGH SCHOOL
Similar Profiles
Diana PimentelDiana Pimentel
Medical Assistant at New York Cancer & Blood Specialists - Eastchester Cancer CenterMedical Assistant at New York Cancer & Blood Specialists - Eastchester Cancer Center
Jaden ReynoldsJaden Reynolds
Patient Communications Operator at New York Cancer & Blood SpecialistsPatient Communications Operator at New York Cancer & Blood Specialists
Michael KleinMichael Klein
Director of People at New York Cancer & Blood SpecialistsDirector of People at New York Cancer & Blood Specialists