Frankie L Sanders III
Las Vegas,NV
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at Poke Bar and Wasteland Gaming. Excelled in building customer relationships, enhancing customer satisfaction, and mentoring staff, showcasing exceptional work ethic and empathy. Achieved high accuracy in transactions, demonstrating reliability and professionalism.
Overview
6
6
years of professional experience
Work History
Cashier/Cook
Poke Bar
Duluth, GA
01.2019 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Associate
Wasteland Gaming
Duluth, GA
04.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate Of Arts - 3D Animation
ITT Technical Institute
Charlotte, NCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
Timeline
Sales Associate
Wasteland Gaming
04.2022 - 09.2023
Cashier/Cook
Poke Bar
01.2019 - 01.2025
Associate Of Arts - 3D Animation
ITT Technical Institute