Frank J. Frasco
Davenport,FL
Summary
Production professional with record of supporting efficient production workflows and maintaining high standards. Known for strong collaboration, reliability, and adaptability in fast-paced settings. Proficient in video production and editing tasks and committed to achieving project goals with precision and teamwork.
...
Attractions professional with strong focus on team collaboration and customer service, enhancing experiences through effective communication and ability to adapt when necessary. Reliable, flexible and skilled in operational coordination. Known for fostering positive environment and building team rapport.
Overview
6
6
years of professional experience
Work History
Attractions Coordinator
The Walt Disney World Company
11.2022 - 12.2024
- Facilitated operations using Walt Disney World's Cast Deployment System, including monitoring workflow, managing daily budgets, and overseeing operational activities
- Updated guests’ plans as necessary through the Guest Service Suite based on daily interactions
Trainer
The Walt Disney World Company
05.2022 - 12.2024
- Instructed new cast members on Walt Disney World’s operational guide, ensuring each employee maintained the high customer service standards established by the Walt Disney Company
- Built strong relationships with coworkers and effectively managed a team
Tour Guide
The Walt Disney World Company
12.2022 - 12.2024
- Delivered behind-the-scenes and in-depth storytelling to cast members, relying on excellent communication skills to convey the detailed narrative and historical development of the park's newest land
Attractions Host, Toy Story Land
The Walt Disney World Company
07.2021 - 12.2024
- Exhibited flexibility and adaptability in handling various guest-related matters, including resolving complaints and other issues, guiding guests on using the park’s personalized app, all while promoting an immersive theming experience
Production Intern, “Mad Money”
CNBC
09.2018 - 12.2018
- Displayed strong leadership skills in producing the daily “Lightning Round” segment while continuously displaying clear communication to the production team
- Engaged in live production practice such as crowd engagement during special shows, including the Veterans’ Day special
- Attained advanced proficiency in telecommunication by continuously speaking with Mad Money callers
Education
Bachelor of Arts - Broadcasting/Visual Media (Film Concentration)
Seton Hall University
South Orange, NJ05.2019
Skills
- Post-production and video editing
- Production coordination
- Script development
- Public speaking and presentation
- Exceptional communication skills
- Guest relations management
- Team collaboration
- Group leadership
Timeline
Tour Guide
The Walt Disney World Company
12.2022 - 12.2024
Attractions Coordinator
The Walt Disney World Company
11.2022 - 12.2024
Trainer
The Walt Disney World Company
05.2022 - 12.2024
Attractions Host, Toy Story Land
The Walt Disney World Company
07.2021 - 12.2024
Production Intern, “Mad Money”
CNBC
09.2018 - 12.2018
Bachelor of Arts - Broadcasting/Visual Media (Film Concentration)
Seton Hall University
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