Franklin Castillo
Summary
Diligent worker with experience in Security, Food Handling and Customer Service. Acts quickly and confidently during crisis events and emergencies. Maintains detailed logs of important events. Skilled in problem-solving. Supportive team player. Carries out instructions effectively. Calm in stressful situations.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Amazon
Fort Worth, TX
05.2021 - Current
- Picked products by matching numbers and product descriptions.
- Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
Server
Chick-fil-A
Euless, TX
02.2020 - 03.2021
- Provided exceptional service to high volume of daily customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Security Officer
Marksman Security Corporation
Irving, TX
04.2019 - 12.2020
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Documented all security-related situations and submitted in-depth reports to Control Center.
Security Officer
Allied Universal Security Services
Grapevine, TX
07.2018 - 04.2019
- Used X-ray machines and other devices to screen guests entering premises.
- Oversaw premises to identify security risks to promote employee and visitor safety.
Security Enforcer
Internal Security Associates
Boston, MA
02.2018 - 07.2018
- Guarded restricted areas to prevent unauthorized entry.
- Used X-ray machines and other devices to screen guests entering premises.
Education
Bachelor of Arts - Liberal Studies
Lesley University
Cambridge, MA05.2018
Skills
- CCTV surveillance
- Premises surveillance
- Report writing
- Security Guard Card (Level 2)
- Investigative skills
- Interior and exterior patrol
Timeline
Warehouse Worker
Amazon
05.2021 - Current
Server
Chick-fil-A
02.2020 - 03.2021
Security Officer
Marksman Security Corporation
04.2019 - 12.2020
Security Officer
Allied Universal Security Services
07.2018 - 04.2019
Security Enforcer
Internal Security Associates
02.2018 - 07.2018
Bachelor of Arts - Liberal Studies
Lesley University